Kristofer Blackburn
Newport News
Summary
Dynamic and detail-oriented professional with extensive experience at Target, excelling in returns processing and drawer balancing. Proven ability to enhance customer satisfaction through effective problem-solving and relationship-building. Skilled in managing sales transactions while promoting loyalty programs, demonstrating strong organizational skills and a commitment to operational excellence.
Overview
13
13
years of professional experience
Work History
Cashier
Target
04.2017 - 05.2019
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Worked with floor team and managers to meet wide range of customer needs.
- Processed refunds and exchanges in accordance with company policy.
- Performed cash, card, and check transactions to complete customer purchases.
Cashier
Kohls Department Store
02.2014 - 03.2016
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Stocked, tagged and displayed merchandise as required.
Security Forces
United States Air Force, USAF
10.2006 - 06.2010
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Resolved problems, improved operations and provided exceptional service.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated leadership skills in managing projects from concept to completion.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Identified issues, analyzed information and provided solutions to problems.
Education
Associate of Applied Science - Business
Centura College
Newport News, Virginia09-2017
Skills
- Returns processing
- Drawer balancing
- Product restocking
- Regulatory compliance
- Loyalty program promotion
- Financial records oversight
- Guest inquiries
- Multitasking and organization
- Sales transactions
Timeline
Cashier
Target
04.2017 - 05.2019
Cashier
Kohls Department Store
02.2014 - 03.2016
Security Forces
United States Air Force, USAF
10.2006 - 06.2010
Associate of Applied Science - Business
Centura College
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