Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

KRUTI SANJAY GOSWAMI

Richmond

Summary

Strategic manager focused on operational efficiency and customer experience. Led cross-functional teams to enhance service standards and optimize inventory management. Experienced in project management and data analysis, driving revenue growth and performance improvements. Committed to developing a results-oriented culture while ensuring compliance and profitability through informed business decisions.

Overview

4
4
years of professional experience

Work History

MANAGER

Dunkin Donuts & Baskin Robbins
Atlanta
06.2022 - 02.2026
  • Directed dual-brand retail operations, enhancing operational efficiency and contributing to revenue growth.
  • Led cross-functional team, implementing structured training and performance management to improve team effectiveness.
  • Managed inventory control and vendor ordering to optimize profitability and reduce shrinkage.
  • Streamlined workflows and staff allocation during peak periods to maximize operational efficiency.
  • Fostered results-driven team culture aligned with organizational goals and brand standards.
  • Analyzed sales trends and key performance indicators to inform strategic business decisions.
  • Ensured compliance with corporate policies, food safety regulations, and audit requirements.
  • Delivered exceptional customer experience by resolving escalations and reinforcing service excellence protocols.

Education

Bachelor of Science - Management

NEWYORK INSTITUTE OF BUSSINESS AND TECHNOLOGY
New York, NY
05-2025

Skills

  • Project management
  • Supply chain optimization
  • Data analysis
  • Team leadership
  • Employee development
  • Customer service

Languages

English
Full Professional
Hindi
Full Professional

Timeline

MANAGER

Dunkin Donuts & Baskin Robbins
06.2022 - 02.2026

Bachelor of Science - Management

NEWYORK INSTITUTE OF BUSSINESS AND TECHNOLOGY
KRUTI SANJAY GOSWAMI