Krystal Bradshaw
Courtland
Summary
Adaptable and resourceful Assistant Manager with a versatile background in retail and personal care. Known for strong team development and operational oversight, ready to implement effective strategies that elevate customer satisfaction and optimize store management.
Overview
11
11
years of professional experience
Work History
Assistant Manager
CHKD Thrift Store
04.2021 - Current
- Oversaw daily operations to ensure efficient store management and optimal customer service.
- Trained and mentored staff in retail best practices and customer engagement strategies.
- Implemented inventory control procedures to enhance stock accuracy and reduce waste.
- Developed merchandising strategies to maximize product visibility and sales potential.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Personal Care Assistant
Fair Choice Home Health LLC
04.2019 - 02.2021
- Assisted clients with daily living activities, ensuring comfort and safety.
- Developed personalized care plans in collaboration with healthcare professionals.
- Monitored client health metrics, reporting changes to appropriate team members.
- Coordinated transportation and scheduling for client appointments and activities.
- Provided companionship, emotional support, and social interaction for clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
- Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.
Personal Care Assistant
Elite Home Health Care
09.2015 - 09.2017
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Remained alert to problems or health issues of clients and competently responded.
- Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
- Collaborated with healthcare professionals to develop individualized care plans addressing each client''s specific needs.
- Developed creative strategies for overcoming obstacles related to mobility or cognitive limitations while promoting maximum functionality in daily tasks.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Facilitated client transportation to appointments, ensuring punctuality while providing emotional support during visits.
- Assisted with daily living activities, running errands, and household chores.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Recorded status and duties completed in logbooks for management.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Education
High School Diploma -
Stratford Career Institute
Quebec, Canada04-2014
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Staff training and development
- Workload management
- Retail operations
- Multitasking and organization
- Adaptability and flexibility
- Reporting and documenting
Timeline
Assistant Manager
CHKD Thrift Store
04.2021 - Current
Personal Care Assistant
Fair Choice Home Health LLC
04.2019 - 02.2021
Personal Care Assistant
Elite Home Health Care
09.2015 - 09.2017
High School Diploma -
Stratford Career Institute