Kwamane Goss
Petersburg
Summary
Dynamic Warehouse Manager with proven expertise at Goss Cleaning Services LLC in supply chain management and logistics coordination. Skilled in enhancing operational efficiency and ensuring DOT compliance, while delivering exceptional customer service. Recognized for implementing effective training programs and resolving shipping errors, fostering a high-performing logistics team.
Overview
17
17
years of professional experience
Work History
Warehouse Manager
Goss Cleaning services LLC
Richmond
01.2023 - Current
- Established or monitored specific supply chain-based performance measurement systems.
- Created and enforced policies and procedures for entire logistics team.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Developed and managed logistics strategies to improve the efficiency of operations.
- Identified and resolved shipping and packaging errors.
- Monitored product import or export processes to verify compliance with regulatory or legal requirements.
- Relayed information between drivers and recipients regarding ETA and potential delays.
Over the Road Truck Driver
US XPRESS ENTERPRISES, INC
Gordonville
01.2018 - 01.2023
- Conducted daily DOT pre-trip inspections according to set checklist.
- Obtained signatures needed to complete and process paperwork.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Used pallet jack and forklift to load and unload products at distribution centers and route locations.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Performed regular inspections and completed vehicle repairs.
- Stayed up-to-date with changes in DOT regulations concerning hours of service compliance.
- Hooked and unhooked trailers from tractor and converter dollies.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Over the Road Truck Driver
Cr England - Global Transportation
Salt Lake City
03.2016 - 01.2018
- Conducted daily DOT pre-trip inspections according to set checklist.
- Obtained signatures needed to complete and process paperwork.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Used pallet jack and forklift to load and unload products at distribution centers and route locations.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Delivered goods safely and efficiently according to delivery schedule.
Specialist
United States Army Reserve
North Charleston
03.2008 - 03.2016
- Logged, processed, and followed up on merchandise authorization shipments in databases.
- Reviewed logistics performance with customers against service agreements, targets and benchmarks.
- Maintained accurate records of all deliveries using automated systems or manual documents.
- Directed team activities by establishing task priorities and providing guidance.
- Supervised warehouse personnel in loading and unloading cargo containers or trucks.
Education
Associate of Applied Science - Criminal Justice
Miller Motte Technical College
Charleston, SC02-2019
Associate of Applied Science - Business Administration And Management
Miller Motte Technical College
Charleston09-2012
Skills
- Supply chain management
- Logistics coordination
- DOT compliance
- Safe driving
- Shipping logistics
- Customer service
- Tractor-trailer driving specialist
- Long-haul driving
- Map reading
- Inspect vehicles
- Accident documentation
- GPS and route planning
- Hazardous materials handling
Timeline
Warehouse Manager
Goss Cleaning services LLC
01.2023 - Current
Over the Road Truck Driver
US XPRESS ENTERPRISES, INC
01.2018 - 01.2023
Over the Road Truck Driver
Cr England - Global Transportation
03.2016 - 01.2018
Specialist
United States Army Reserve
03.2008 - 03.2016
Associate of Applied Science - Criminal Justice
Miller Motte Technical College
Associate of Applied Science - Business Administration And Management
Miller Motte Technical College
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