Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kwania Bullock

Roanoke

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

10
10
years of professional experience
2
2
years of post-secondary education

Work History

Manager

Federal Star Insurance
Roanoke
09.2015 - Current
  • Led team meetings to discuss project goals and timelines.
  • Assisted in developing operational plans for effective resource allocation.
  • Coordinated training sessions for new staff on company policies and procedures.
  • Supported budget tracking and expense reporting for departmental activities.

Customer Service Representative

Piedmont Airlines
Roanoke
09.2015 - Current
  • Assisted customers with inquiries and provided accurate information regarding products.
  • Resolved customer complaints through effective listening and problem-solving skills.
  • Processed orders and managed returns efficiently using company systems.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Answered customer inquiries and provided accurate information regarding products and services.

Education

Bachelor of Arts - Business Administration And Management

Hollins University
Roanoke, VA
09.2007 - 06.2009

Skills

  • Project management
  • Operational planning
  • Budget tracking
  • Staff training

Timeline

Manager

Federal Star Insurance
09.2015 - Current

Customer Service Representative

Piedmont Airlines
09.2015 - Current

Bachelor of Arts - Business Administration And Management

Hollins University
09.2007 - 06.2009
Kwania Bullock