ALHAJI KWARTENG
Alexandria
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Walmart, Home Depot, and D&D Academy. Skilled in CCTV surveillance and exceptional customer service, consistently ensuring safety and project excellence. Adept at leading teams to achieve goals, demonstrating adaptability, and a keen eye for detail. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
25
25
years of professional experience
Work History
Overnight Stocker
Walmart
03.2024 - Current
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Design Specialist
Home Depot
02.2024 - Current
- Contributed to winning new business by participating in competitive pitches and showcasing strong portfolio pieces.
- Led brainstorming sessions with cross-functional teams, generating fresh ideas for innovative product designs.
- Provided review and guidance for project non-conformances and operations issues.
- Established a reputation for exceptional customer service by addressing client concerns promptly, ensuring their satisfaction throughout the design process.
- Managed multiple projects simultaneously, prioritizing tasks effectively for timely completion of design assignments.
- Coordinated installations of furniture pieces, lighting fixtures, window treatments, flooring materials, wallcoverings amongst other elements ensuring cohesive final look.
- Enhanced client satisfaction by delivering personalized interior design solutions tailored to individual preferences.
- Designed functional and visually appealing residential interiors, demonstrating attention to detail and creativity.
- Improved project efficiency with thorough communication among team members during all stages of the design process.
- Conducted in-depth client consultations to assess needs, preferences, and budgetary limitations for optimal results.
- Conducted client consultations to understand requirements and preferences.
- Presented design proposals to clients to establish clear project expectations and goals.
- Researched and stayed current on industry trends to incorporate new products into designs.
Security Officer
D And D Academy
03.1999 - 04.2002
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
Education
High School Diploma -
Osei Tutu Secondary School
Akropong, GhanaSkills
- Maintaining safety
- Report Writing
- Incident Reporting
- Detail Oriented
- CCTV Surveillance
- General security
- CCTV Monitoring
- Physical Fitness
- Emergency Response
- Access Control
- Patrol operations
- Complex Problem-Solving
- Security Screenings
- Conflict de-escalation
- Workplace Safety
- Keen observer
- Physical Stamina
- English fluency
- Customer Service
- Team Player
- Honest and Dependable
- Reliable and Responsible
- Adaptable and Flexible
- Punctuality
Timeline
Overnight Stocker
Walmart
03.2024 - Current
Design Specialist
Home Depot
02.2024 - Current
Security Officer
D And D Academy
03.1999 - 04.2002
High School Diploma -
Osei Tutu Secondary School
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