Kyla Moore-Hopkins
Hampton
Summary
Ambitious psychology student with experience in research methodologies and community program management. Strong ability to apply knowledge in various settings. Actively pursuing internship opportunities to further develop skills and support company objectives.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden
Hampton
04.2024 - 03.2026
- Compute price totals and exchange money efficiently.
- Utilized the POS system and kitchen equipment effectively to enhance workflow.
- Fostered strong teamwork among kitchen, bar, and service staff for seamless operations.
- Developed strong communication and interpersonal skills to enhance the dining experience.
Human Services Intern
City of Hampton
Hampton
06.2025 - 08.2025
- Assist in conducting home visits to assess safety and well-being of children.
- Assess risk factors and develop safety plans to promote healthy unification.
- Maintain accurate, timely, and confidential documentation of contacts, visits, and observations.
- Collaborate with schools, medical providers, and community agencies to gather information on child welfare cases.
Customer Service Representative
CDMM Solutions
Atlanta
12.2022 - 06.2023
- Assisted travelers with reservations for national travel and entertainment company.
- Provided expert advice to customers on travel plans, ensuring a memorable experience.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelor of Arts - Psychology
Hampton University
Hampton, VA05-2027
Skills
Research design and implementation
Statistical analysis and visualization
Advanced Excel proficiency
Community initiative development
Campus Leadership and Involvement
- Golden Key Honor Society
- Secretary, Great Inspirational Resilient Leaders, INC.
- Miss, Wise Org
- National Congress of Negro Women
- Partner, Urban League of Hampton
Timeline
Human Services Intern
City of Hampton
06.2025 - 08.2025
Server
Olive Garden
04.2024 - 03.2026
Customer Service Representative
CDMM Solutions
12.2022 - 06.2023
Bachelor of Arts - Psychology
Hampton University