Kylan Lockett
Suffolk
Summary
Dynamic and customer-focused professional with experience at First Watch, excelling in hostess support and team collaboration. Proven ability in door-to-door sales and relationship building, fostering loyalty and enhancing customer satisfaction. Skilled in utilizing POS systems and employing persuasive techniques to drive sales and ensure a welcoming environment.
Competent field worker skilled in effectively promoting products and services in door-to-door or one-on-one sales environment. Knowledgeable about business processes, paperwork requirements and strategies for maximizing success.
Skilled Usher proficient in selling tickets, answering questions and monitoring facilities. Versed in security standards, cleaning procedures and restocking strategies.
Overview
1
1
year of professional experience
Work History
Server
First Watch
05.2024 - 01.2025
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
Special Event Attendant
Vcu Parking and Transportation Services
01.2024 - 11.2024
- Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
- Monitored guests for compliance with safety and security protocols, raising any issue with security.
- Directed ticket holders to seats and facility locations.
- Greeted customers with smile and provided friendly, knowledgeable service.
Canvasser
New Virginia Majority
08.2023 - 11.2023
- Developed and maintained positive relationships with community members.
- Identified customer needs to provide appropriate product solutions.
- Organized and attended events to promote products and services to potential customers.
- Built relationships with customers to support ongoing sales and customer retention initiatives.
Education
No Degree - Business
Virginia Commonwealth University
Richmond03-2027
Skills
- Hostess support
- Team member support
- Door-to-door sales
- Persuasion techniques
- Creativity and innovation
- Brand representation
Timeline
Server
First Watch
05.2024 - 01.2025
Special Event Attendant
Vcu Parking and Transportation Services
01.2024 - 11.2024
Canvasser
New Virginia Majority
08.2023 - 11.2023
No Degree - Business
Virginia Commonwealth University
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