Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Kyle Flanagan

Arlington

Summary

Dynamic and client-focused Solution Engineer & Collaboration Specialist with over 10 years of experience leading technical demos, virtual event architecture, and public sector engagements. Proven track record designing impactful SaaS collaboration solutions, managing stakeholder expectations, and translating business needs into tailored platform workflows. Deep expertise in Adobe Connect, virtual training delivery, and customer lifecycle enablement, now poised to drive Slack solution adoption across government agencies.

Overview

11
11
years of professional experience

Work History

Adobe Connect Product Specialist

Carahsoft Technology Corp.
Reston
03.2014 - Current
  • - Serve as the technical liaison and demo lead for Adobe Connect across federal, SLED, nonprofit, Canada, and commercial sectors.
  • - Drive platform adoption through tailored demos, workflow consultations, and stakeholder engagement supporting $23M+ in influenced revenue
  • - Deliver high-impact virtual experiences through webinars and large-scale training events
  • - Provide technical expertise to AEs during discovery and objection handling phases, including security and compliance use cases
  • - Architect live and on-demand training solutions for both internal and external audiences
  • - Collaborate cross-functionally with marketing, sales ops, and vendor teams to refine messaging and improve demo environments
  • - Spearhead internal education on Adobe Presenter and Connect best practices to scale adoption internally
  • - Routinely requested for high-profile public sector demo engagements

Education

Bachelor of Science - Digital Art

Towson University
Towson, MD
01.2013

Skills

  • - Pre-Sales Solution Engineering
  • - Public Sector Customer Enablement
  • - Technical Demonstrations & Demos
  • - Compliance-Aware Virtual Delivery (FedRAMP, HIPAA)
  • - Webinar & Virtual Event Strategy
  • - Stakeholder Engagement
  • - Salesforce Ecosystem (Familiar)
  • - Slack Workflow Builder (Familiar)
  • - Generative AI in Communication (Emerging Interest)
  • - Collaboration: Adobe Connect, Slack, MS Teams
  • - CRM & Integration: Salesforce CRM (familiar), Slack-Salesforce Integration
  • - Productivity: Microsoft Office, Google Workspace, Camtasia

Timeline

Adobe Connect Product Specialist

Carahsoft Technology Corp.
03.2014 - Current

Bachelor of Science - Digital Art

Towson University

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Kyle Flanagan