Kyle Willemin
Mechanicsville
Summary
I am a hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. What I lack in experience I make up for in eagerness and enthusiasm to learn. I am a very loyal employee, who will work hard for a great company.
Overview
17
17
years of professional experience
Work History
Bartender
Texas Roadhouse
01.2018 - Current
- Crafted special drink and cocktail menu items for seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Followed strict recipes and drink measurements to minimize product used.
- Trained every new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Built relationships with vendors to manage orders and negotiate costs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Taught employees bar sales techniques, resulting in higher profits.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Obtained cash bank and stocked service bar to prepare for operation.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Served high customer volumes during special events, nights and weekends.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Kitchen Manager
Texas Roadhouse
01.2012 - 12.2017
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Followed standardized recipes set by Chef for production of breakfast, lunch and dinner meals.
- Checked and tested foods to verify quality and temperature.
- Managed restaurant marketing, sales building and community involvement.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Maximized quality assurance by completing frequent line checks.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Oversaw food preparation and monitored safety protocols.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Developed unique events and special promotions to drive sales.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Assistant Kitchen Manager
Texas Roadhouse
02.2009 - 10.2011
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Checked and tested foods to verify quality and temperature.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Purchased food and cultivated strong vendor relationships.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Oversaw food preparation and monitored safety protocols.
- Maximized quality assurance by completing frequent line checks.
Server Assistant
Texas Roadhouse
11.2007 - 01.2009
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Education
High School Diploma -
Atlee High School
Mechanicsville, VANo Degree - Business
J Sargeant Reynolds Community College
Richmond, VANo Degree - Electrician
Virginia College - Birmingham
Birmingham, ALSkills
- Kitchen staff coordination
- Staff Management
- Order delivery practice
- Waste reduction
- Efficient precision
- Problem-Solving
- Teamwork and Collaboration
- Flexible and Adaptable
- Multitasking
- Customer Service
- Time Management
- Excellent Communication
- Friendly, Positive Attitude
- Organization and Time Management
- Attention to Detail
Timeline
Bartender
Texas Roadhouse
01.2018 - Current
Kitchen Manager
Texas Roadhouse
01.2012 - 12.2017
Assistant Kitchen Manager
Texas Roadhouse
02.2009 - 10.2011
Server Assistant
Texas Roadhouse
11.2007 - 01.2009
High School Diploma -
Atlee High School
No Degree - Business
J Sargeant Reynolds Community College
No Degree - Electrician
Virginia College - Birmingham
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