Kylee Haley
Winchester
Summary
Dynamic professional with a proven track record in fostering youth development and coordinating
team logistics at Tidal Wave Athletics. Excelled in teaching accountability, strength training, and
injury prevention, enhancing team performance. Skilled in customer engagement and transaction
management, evidenced by positive feedback at Tropical Smoothie. Expertise in fundraising strategies
and dance instruction, demonstrating a balance of hard and soft skills.
Overview
4
4
years of professional experience
Work History
Caregiver
Home Instead
Winchester
02.2025 - Current
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Accompanied clients to social events such as movies or plays.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Reported concerns to nurse supervisor to promote optimal care.
- Assisted with meal planning to meet nutritional plans.
- Followed care plan and directions to administer medications.
Cheer & Tumble Coach
Tidal wave athletics
Winchester, VA
08.2024 - Current
- Attended coaching clinics and workshops to stay current with coaching techniques and trends.
Customer Service Cashier
Tropical Smoothie
Winchester
04.2024 - 10.2024
- Verified that all coupons were valid prior to processing them into the system.
- Maintained accurate records of transactions using the point-of-sale system.
- Processed credit card transactions accurately and efficiently.
- Operated cash registers to process payments for goods and services.
- Resolved customer complaints in a professional manner.
- Balanced cash drawers at the end of each shift.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Greeted customers and provided friendly customer service.
Barista
Dunkin' Donuts
Winchester
08.2021 - 04.2024
- Stocked shelves with ingredients needed to make coffee drinks.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Ground beans for espresso shots according to individual customer specifications.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Operated cash registers to process customer payments.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Education
High School Diploma -
Millbrook High School
Winchester, VA06-2024
Skills
- Patient care
- Customer service
- Record keeping
- Communication skills
- Time management
- Wound care maintenance
- Disability care
- Professionalism
- Vitals monitoring and documentation
- End-of-life care
- Teamwork
- Relationship building
References
References available upon request.
Timeline
Caregiver
Home Instead
02.2025 - Current
Cheer & Tumble Coach
Tidal wave athletics
08.2024 - Current
Customer Service Cashier
Tropical Smoothie
04.2024 - 10.2024
Barista
Dunkin' Donuts
08.2021 - 04.2024
High School Diploma -
Millbrook High School