Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

KYLEIGH SHIFFLETT

Churchville

Summary

Dynamic and dependable professional with a strong work ethic, experienced in special education at Augusta County Public Schools. Proven ability to implement individualized education plans and foster positive student interactions. Skilled in behavior management and effective communication, ensuring a supportive learning environment for diverse needs. Committed to enhancing student engagement and academic success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Special Education Instructional Aide

Augusta County Public Schools
Verona
08.2023 - Current
  • Assisted teachers in implementing individualized education plans for students.
  • Supported students with disabilities in daily classroom activities and transitions.
  • Collaborated with specialists to adapt learning materials for diverse needs.
  • Monitored student behavior and provided guidance to promote positive interactions.
  • Facilitated communication between students, teachers, and parents regarding progress.
  • Organized educational resources and maintained a structured learning environment.
  • Participated in training sessions to enhance skills in special education practices.
  • Monitored students' progress in skill and personal behavioral development and reported on findings to teachers and parents.
  • Documented student progress and reported observations to instructional staff regularly.
  • Served as classroom aide to teachers and worked one-on-one with special needs students.
  • Helped students to develop good behavioral habits through positive reinforcement and encouragement in studies as well as discipline and careful use of physical intervention when required.
  • Provided special attention to individuals needing extra academic or behavioral guidance during classes.
  • Worked with both groups and individuals to provide instruction in mathematics, reading, science and history.
  • Aided disabled students in using restroom facilities.
  • Helped teachers manage classroom and workload.
  • Assisted teachers in printing class handouts and worksheets and distributing to students during classroom sessions.
  • Participated in supervision of students during lunch, physical education and after-school extracurricular activities to maintain peaceful and productive environment.
  • Managed distracting or inappropriate classroom behavior.
  • Monitored students' use of personal medical equipment to encourage proper use and prevent injury.
  • Met with parents to discuss educational outcomes and behaviors while observing and promoting sensitivity to child's condition and needs.
  • Coached students on speech patterns using augmentative/alternative communication methods.
  • Supervised students awaiting after-school transportation and assisted students boarding and exiting school bus daily.
  • Helped implement Individualized Education Plans.
  • Collaborated with school staff members to ensure appropriate accommodations for students with disabilities.
  • Maintained records of student performance, attendance, and behavior.
  • Encouraged social interactions among peers through organized activities.
  • Attended training sessions related to special education best practices.
  • Implemented behavior management techniques as instructed by the teacher.

Retail Associate

Ross Dress For Less
Waynesboro
10.2021 - Current
  • Welcoming/engaging with customers when they enter the store
  • Understanding customers’ needs and problem solving
  • Working with cash registers and processing payments
  • Cleaning and restocking the store throughout the day

Head Cashier

Home Depot
Waynesboro
03.2023 - 12.2023
  • Assisted customers in selecting products and understanding features.
  • Processed transactions accurately at the cash register.
  • Maintained store displays to ensure appealing product presentation.
  • Collaborated with team members to meet daily sales goals.
  • Handled customer inquiries and resolved issues promptly.
  • Participated in training new associates on store policies and procedures.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Supervised cashiers and ensured accurate cash handling procedures.
  • Trained new staff on register operations and customer service standards.
  • Managed daily cash reports and reconciled discrepancies effectively.
  • Assisted customers with transactions and resolved payment issues promptly.
  • Maintained cleanliness and organization of the checkout area consistently.
  • Enforced company policies regarding returns, exchanges, and discounts clearly.
  • Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Substitute Teacher

Augusta County Public Schools
Verona
01.2023 - 05.2023
  • Implemented lesson plans to engage students in various subjects.
  • Managed classroom behavior to create a positive learning environment.
  • Collaborated with teachers to adapt lessons for diverse learning needs.
  • Supervised student activities during lunch and recess periods.
  • Developed relationships with students to foster trust and respect.
  • Followed school policies and procedures to ensure safety and compliance.
  • Encouraged positive behavior among students through effective communication techniques.
  • Provided classroom instruction outlined in teacher's lesson plans.

Child Care Provider

Bison Beginnings
Verona
06.2021 - 08.2021
  • Oversaw the safety of children in my care.
  • Created educational and fun activities for the children.
  • Kept up-to-date records of children’s development and routines.
  • Prepared and served meals.
  • Maintained excellent verbal and written communication with parents and guardians.

Cashier

McDonalds
Staunton
06.2020 - 10.2020
  • Provided accurate and speedy service to customers.
  • Ensured the customers were greeted with a friendly smile and a positive attitude
  • Collected payments, prepared food and other duties as required.

Education

Bachelor of Arts - Special Education

Mary Baldwin University
Staunton, VA
05-2026

Associate of Arts - Special Education

Blue Ridge Community College
Verona, VA
05-2024

Bachelor of Science - Exercise, Sport and Health Education

Radford University
Radford, VA
12.2021

High School Diploma -

Buffalo Gap High School
Swoope, VA
05-2021

Skills

  • Customer Service
  • Quick Student
  • Dependable
  • Strong Work Ethic
  • Punctual
  • Problem-Solver
  • Computer Literacy
  • Strong Communication
  • Team Player
  • Behavior management
  • Classroom instruction
  • Inclusive education practices
  • Curriculum development
  • Positive reinforcement
  • Effective communication
  • Classroom management
  • Lesson planning
  • Educational assistance
  • Classroom monitoring
  • Adapted physical education
  • Student engagement techniques
  • Special needs adaptation
  • Decision-making
  • Academic program management
  • Athletic coaching
  • Outdoor education
  • Physical education

Affiliations

  • Played basketball, golf, softball
  • In my free time, I play golf and watch Netflix
  • I am also studying to take the Physical Education Praxis and Special Education Praxis.

Certification

  • Building a More Inclusive Community
  • Cultural Competency Training
  • Behavior Certificate
  • Child Abuse

References

References available upon request.

Timeline

Special Education Instructional Aide

Augusta County Public Schools
08.2023 - Current

Head Cashier

Home Depot
03.2023 - 12.2023

Substitute Teacher

Augusta County Public Schools
01.2023 - 05.2023

Retail Associate

Ross Dress For Less
10.2021 - Current

Child Care Provider

Bison Beginnings
06.2021 - 08.2021

Cashier

McDonalds
06.2020 - 10.2020

Bachelor of Arts - Special Education

Mary Baldwin University

Associate of Arts - Special Education

Blue Ridge Community College

Bachelor of Science - Exercise, Sport and Health Education

Radford University

High School Diploma -

Buffalo Gap High School

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KYLEIGH SHIFFLETT