Kyleigh Shifflett
Augusta County Public Schools
Churchville
6
years of professional experience
Dedicated Educational Professional experienced in classroom management and inclusion strategies. Fostered student independence and engagement through positive reinforcement and collaborative support while implementing individualized education plans for diverse learners. Enhanced participation and academic progress through tailored lesson plans and small group instruction.
Work History
Barista
2 Months- Prepared high-quality coffee and beverages to enhance customer satisfaction.
- Trained new baristas on drink preparation and customer service protocols.
- Implemented suggestions to streamline beverage preparation processes, improving workflow efficiency.
- Maintained cleanliness and organization of workstations for efficient service.
Special Education Instructional Aide
3 Years- Assisted teachers in implementing individualized education plans for students with diverse learning needs.
- Facilitated small group instruction, tailoring lessons to meet varying academic levels and learning styles.
- Collaborated with multidisciplinary teams to develop strategies that enhance student engagement and participation.
- Supported classroom management by maintaining a positive and structured learning environment.
- Monitored student progress, documenting behavioral and academic developments for review during team meetings.
- Provided one-on-one support during lessons, fostering independence and confidence in learners with special needs.
- Advocated for students' needs by communicating insights to educators and families, promoting collaborative problem-solving approaches.
- Participated in professional development opportunities to stay current on best practices within the field of special education.
- Documented behaviors, implemented interventions, and documented treatment results.
- Assisted teachers and worked individually with students with special needs, helping each to navigate the education system.
- Monitored the classroom to observe students' progress in developing skills as well as manage distracting or inappropriate behavior.
- Collaborated with teachers to help with classroom and workload management.
Substitute Teacher
4 Months- Delivered engaging lesson plans aligned with curriculum standards and student needs.
- Adapted teaching methods to accommodate diverse learning styles and abilities.
- Managed classroom behavior to foster a positive learning environment.
- Collaborated with full-time teachers to ensure continuity in instruction and classroom management.
Head Cashier
9 Months- Trained and supervised new cashiers on customer service best practices and operational procedures.
- Implemented efficient checkout processes to enhance customer satisfaction during peak hours.
- Resolved customer inquiries and complaints promptly, fostering a positive shopping experience.
- Managed cash register operations, ensuring accurate transactions and balanced cash drawers.
Cashier
4 Months- Supported training of new cashiers, fostering a collaborative team atmosphere.
- Collaborated with team members to ensure smooth shift transitions and operations.
- Adapted quickly to changing environments, demonstrating flexibility during peak hours.
- Followed safety protocols to maintain a secure working environment for staff and customers.
Teacher's Assistant
2 Months- Assisted the lead teacher in delivering engaging lesson plans and instructional activities.
- Collaborated with educators to tailor learning experiences for diverse student needs and abilities.
- Supported classroom management by implementing behavioral strategies and fostering a positive learning environment.
- Prepared instructional materials and resources, ensuring availability for daily classroom activities.
Practicum Student
3 Months- Collaborated with educators to evaluate student progress and identify areas for improvement.
- Supported the implementation of educational programs by preparing instructional materials and resources.
- Engaged in professional development workshops to enhance teaching strategies and classroom practices.
- Assisted teachers in lesson planning and classroom management to enhance student engagement.
Cashier
4 Months- Provided excellent customer service by addressing inquiries and concerns promptly.
- Processed customer transactions efficiently using point-of-sale systems.
- Restocked supplies to maintain inventory levels.
- Maintained cleanliness and organization of workstations and dining areas.
Education
Bachelor of Arts - Special Education
- Dean's List Fall and Spring of 2025-2026
Associate of Arts - Special Education
- Honor Roll Spring of 2023
High School Diploma
- Honor Roll [All 4 years]
- Beverly Roach Scholarship Recipient
- 3.6 GPA
- Extracurricular Activities: Basketball, Softball, Golf, and Track
Skills
Customer service
Team collaboration
Workstation setup
Customer engagement
Conflict resolution
Product knowledge
Menu presentation
Event coordination
Sales tracking
Product tasting
Cash handling
Inventory management
Customer feedback
Basic arithmetic
Timeline
Barista
7brew
05.2026 - CurrentRead More
Special Education Instructional Aide
Augusta County Public Schools
07.2023 - CurrentRead More
Substitute Teacher
Augusta County Public Schools
01.2023 - 05.2023Read More
Head Cashier
Home Depot
03.2022 - 12.2022Read More
Cashier
Ross Dress for Less
10.2021 - 02.2022Read More
Teacher's Assistant
Bison Beginnings
06.2021 - 08.2021Read More
Practicum Student
Augusta County Public Schools
01.2021 - 04.2021Read More
Cashier
McDonald's
06.2020 - 10.2020Read More
Mary Baldwin University
Bachelor of Arts from Special Education
Read More
Blue Ridge Community College
Associate of Arts from Special Education
Read More
Buffalo Gap High School
High School Diploma
Read More