Kylie Jewell
McDonald's
Portsmouth
1
Certification
6
years of professional experience
Experienced with operational management and team leadership. Utilizes strong organizational skills to enhance productivity and customer satisfaction. Track record of implementing effective strategies for staff development and operational improvement.
Work History
Assistant General Manager
3 Years 7 Months- Managed budgets to maintain financial discipline and optimize resource allocation.
- Analyzed weekly reports to identify opportunities for operational and staffing improvements.
- Developed schedules to guarantee adequate coverage during peak hours.
- Developed schedules to ensure optimal staffing during peak hours, enhancing service delivery.
- Resolved customer complaints promptly, strengthening client relationships.
- Exhibited supportive leadership, fostering motivation and collaboration among staff to achieve departmental goals.
- Led operational initiatives to enhance workflow efficiency and optimize team performance.
- Mentored staff, fostering professional development and improving service quality across departments.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
- Assisted in recruiting, hiring and training of team members.
Substitute teacher
8 Months- Substituted in various classes and grades as required by the school.
- Engaged with students in kindergarten through 6th grade in educational activities.
- Accompanied teachers and students on educational field trips to enhance learning.
- Ensured that the kids completed all their work and received the help they needed.
- Maintained safety for all students and ensured adherence to teachers' instructions.
Ranch Hand
9 Months- Managed livestock movement to ensure proper grazing and safety. using horses or ranch ATVs.
- Maintained equipment and ranch structures to support daily operations and ensure safety.
- Maintained equipment and ranch structures.
- Performed repairs and preventive maintenance on equipment and property.
- Cared for over a hundred different types of livestock by regularly feeding and conducting health inspections for illness and injuries.
Senior Cook
2 Months- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Inspected kitchens for food preparation quality, service standards, and cleanliness of production and service areas.
- Coordinated scheduling and receiving of food and beverage deliveries, ensuring adherence to food cost and budget.
- Organized mise en place to maintain consistency in food preparation.
Shift Manager
11 Months- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Ensured team operated productively to meet business and customer needs.
- Coached crew members to enhance performance and drive efficiency.
- Managed cash handling and ensured accurate counting of funds.
Crew Member
6 Months- Delivered exceptional customer service by welcoming customers and ensuring high-quality standards.
- Processed orders, prepared meals, and handled payments efficiently.
- Worked at the front counter, drive-thru and other areas.
- Assisted customers at front counter and drive-thru, ensuring prompt service.
- Collaborated with teammates and embraced feedback from management to enhance service quality.
- Became familiar with products to answer questions and make suggestions.
- Worked well with teammates and accepted coaching from the management team.
Education
High School Diploma
Skills
Operations management
Budget management
Workforce optimization
Operational analysis
Customer relationship management
Team leadership
Staff development
Team collaboration
Time management
Problem solving
Stock management
Communication skills
Certification
Fog
serve safe
Timeline
Assistant General Manager
McDonald's
01.2023 - CurrentRead More
Senior Cook
Juvenile Detention Center
09.2022 - 11.2022Read More
Substitute teacher
Fremont County Joint School District
04.2022 - 12.2022Read More
Ranch Hand
Lucky Raven Ranch
03.2022 - 12.2022Read More
Shift Manager
McDonald's
04.2021 - 03.2022Read More
Crew Member
McDonald's
10.2020 - 04.2021Read More
Crook County High School
High School Diploma
Read More