Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kylie Richardson

Richmond

Summary

Results-driven professional with a solid background in managing coffee shop operations. Skilled in collaboration, time management, and decision-making, leading to improved customer satisfaction and operational excellence.

Overview

3
3
years of professional experience

Work History

Manager

7 Brew Coffee
Ashland
01.2026 - Current
  • Managed daily operations to ensure smooth coffee shop functionality.
  • Trained team members on customer service best practices.
  • Oversaw inventory management and supply ordering processes.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Recruited and hired qualified candidates to fill open positions.

Marketing Coordinator

Commonwealth Autism
Richmond
10.2024 - 01.2026
  • Managed social media accounts to enhance community engagement.
  • Assisted in developing promotional materials to support events and programs.
  • Collaborated with team members to develop strategic outreach initiatives.
  • Collaborated with internal teams to align and support departmental objectives.

Manager

Aroma's Coffee
Williamsburg
06.2023 - 06.2024
  • Managed inventory of coffee beans, syrups, and supplies to minimize waste and ensure availability.
  • Trained new baristas on drink preparation and customer service standards to enhance customer experience.
  • Implemented quality control measures to ensure consistent beverage quality.
  • Operated espresso machines and grinders to ensure quality drinks.
  • Prepared and served a variety of coffee beverages to customers.

Education

Some College (No Degree) -

Digital Media Marketing
Google Certification

Some College (No Degree) - Communications

Boise State University
Boise, ID

Skills

  • Product management
  • Inventory management
  • Quality control
  • Employee onboarding
  • Customer service
  • Espresso machine operation
  • Coffee brewing
  • Menu memorization
  • Decision making
  • Problem-solving
  • Time management
  • Clear communication

Affiliations

Coffee Shop Regular/ Writer, RVA Reading and Writing Group - 2024- Current
Chalkboard Artist, Aroma's/ 7 Brew/ etc - 2023- Current

Timeline

Manager

7 Brew Coffee
01.2026 - Current

Marketing Coordinator

Commonwealth Autism
10.2024 - 01.2026

Manager

Aroma's Coffee
06.2023 - 06.2024

Some College (No Degree) -

Digital Media Marketing

Some College (No Degree) - Communications

Boise State University
Kylie Richardson