Kyrah Betsey
Chester
Summary
Dynamic Quality Rater, leveraging strong analytical skills and adaptability to enhance AI training processes. Recognized for exceptional teamwork and critical thinking, consistently improving rating accuracy and understanding of complex concepts. Committed to fostering collaboration and delivering high-quality results in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Quality Rater
RWS
07.2025 - Current
- Developed strong analytical skills by evaluating content according to established criteria and metrics.
- Demonstrated adaptability by successfully transitioning between multiple projects with varying guidelines and objectives.
- Enhanced rating accuracy by consistently reviewing and updating guidelines and resources.
- Increased understanding of complex concepts through regular collaboration with fellow raters and supervisors.
- Displayed initiative by seeking out additional resources to enhance understanding of complex topics when necessary.
- Helping to train AI to give more helpful and complex responses to users
Quality Rater
Telus
08.2023 - 07.2025
- Developed strong analytical skills by evaluating content according to established criteria and metrics.
- Demonstrated adaptability by successfully transitioning between multiple projects with varying guidelines and objectives.
- Enhanced rating accuracy by consistently reviewing and updating guidelines and resources.
- Increased understanding of complex concepts through regular collaboration with fellow raters and supervisors.
- Displayed initiative by seeking out additional resources to enhance understanding of complex topics when necessary.
- Helping to train AI to give more helpful and complex responses to users
Picker/Ambassador
Amazon
08.2017 - 04.2023
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Used RF scanners to track orders and verify accuracy.
- Verified proper labeling and identification on all orders before shipment.
- Scanned and verified UPC codes for all products to aid in identification.
- Developed strong relationships with coworkers through effective teamwork, contributing to a positive work environment that fostered high productivity levels.
- Chosen to train & lead all new hires during peak seasons
Education
Graphic Design
Old Dominion University
Norfolk, VAQuincy Senior High Achool
No Degree - Economics
University of Illinois At Springfield
Springfield, ILSkills
- Assertiveness
- Cross-cultural awareness
- Technical aptitude
- Manual testing
- Quality assurance
- Time management
- Teamwork
- Communication
- Critical Thinking
- Adaptable
- Digital Literacy
- Customer Service
- Collaboration
- Creative
- Problem Solving
- Active Listening
Timeline
Quality Rater
RWS
07.2025 - Current
Quality Rater
Telus
08.2023 - 07.2025
Picker/Ambassador
Amazon
08.2017 - 04.2023
Graphic Design
Old Dominion University
Quincy Senior High Achool
No Degree - Economics
University of Illinois At Springfield
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