Labelle Bangura
Reston
Summary
Dynamic leader with a proven track record at Chipotle, where I spearheaded a team to elevate customer service standards, achieving significant improvements in client satisfaction. Expert in team management and customer service excellence, my approach combines effective coaching with data management skills to drive performance and operational efficiency.
Overview
3
3
years of professional experience
Work History
Chipotle Service Leader
Alis Sorto
06.2022 - Current
- Trained and supervised team of customer service representatives in providing quality service to customers.
- Evaluated customer service staff performance and provided constructive feedback.
- Attracted potential customers by answering [Product or Service] questions and suggesting information about other products and services.
Education
High School Diploma -
South Lakes Highschool
11400 South Lakes Dr, Reston, VA 2019106-2022
Skills
- Team management
- Coaching and mentoring
- Exceptional communication
- Call center experience
- Training development aptitude
- Data management
- Customer service excellence
- Financial acumen
Languages
Spanish
Limited Working
Timeline
Chipotle Service Leader
Alis Sorto
06.2022 - Current
High School Diploma -
South Lakes Highschool
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