Laciann Wassop
Newport News
Summary
Adaptable professional with a diverse background in education and customer service. Skilled in effective communication and leadership, contributing to improved classroom dynamics and enhanced student engagement. Eager to leverage expertise to create impactful learning experiences. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Soldier
U.S. Army Active Duty
Fort Eustis
08.2023 - Current
- Operated various military vehicles during training exercises and missions.
- Maintained equipment to ensure operational readiness and safety standards.
- Assisted in planning and executing tactical operations in diverse environments.
Customer Service Representative
Fitness Factory Health Club
Yonkers
05.2022 - 06.2023
- Assisted members with inquiries about fitness programs and services.
- Managed front desk operations and greeted incoming clients warmly.
- Handled customer complaints effectively and resolved issues promptly.
- Coordinated group classes and scheduled personal training sessions for members.
- Processed membership registrations and provided account support to clients.
Teacher
Bronx Charter School
The Bronx
02.2021 - 05.2023
- Developed engaging lesson plans aligned with curriculum standards.
- Facilitated classroom discussions to promote critical thinking and collaboration.
- Adapted teaching methods to accommodate diverse learning styles and needs.
- Implemented assessment tools to evaluate student progress and understanding.
- Collaborated with colleagues to improve teaching strategies and share resources.
- Maintained a safe and orderly learning environment for all students.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
Education
Master of Arts - Education
Grand Canyon University
Phoenix, AZ04-2026
Bachelor of Arts - Education
St Joseph's Teachers College
Kingston, Jamaica05-2017
Skills
- Classroom management
- Lesson planning
- Effective communication
- Relationship building
- Customer service
- Team collaboration
- Squad leadership
- Conflict resolution
- Tactical guidance
- Buddy care and first aid
Accomplishments
- Honor Roll student Currently
- Upper Second Class Honors
- Team Leader
Timeline
Soldier
U.S. Army Active Duty
08.2023 - Current
Customer Service Representative
Fitness Factory Health Club
05.2022 - 06.2023
Teacher
Bronx Charter School
02.2021 - 05.2023
Master of Arts - Education
Grand Canyon University
Bachelor of Arts - Education
St Joseph's Teachers College