LaCresha Shoemaker
Fredericksburg
Summary
Experienced healthcare professional with a background in nursing leadership and operations management. Committed to delivering high-quality patient care and optimizing healthcare processes. Skilled in managing teams, ensuring compliance with regulations, and driving process improvements. Known for fostering team collaboration, adaptability to evolving healthcare needs, and expertise in clinical decision-making and patient advocacy. Proven ability to lead teams, implement strategic initiatives, and manage projects to achieve impactful results. Strong in resource allocation, process optimization, and effective collaboration to deliver dependable outcomes and elevate healthcare operations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Director of Marketing & Operations
National Vascular Associates and Mountain Spring Podiatry
10.2024 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Lead and mentor a team of Physician Liaisons; develop training programs, establish performance metrics, and manage hiring, reviews, and terminations.
- Drive marketing and business development strategies to grow referrals, enhance brand visibility, and build strong relationships with physicians and community partners.
- Oversee daily operations across multiple medical offices in Northern Virginia, managing schedules, IT systems, inventory, and provider workflows.
- Ensure high-quality patient care by addressing concerns, supporting clinical teams, and maintaining a patient-centered focus.
- Ensure regulatory compliance, monitor KPIs and marketing performance, manage payroll processes, and provide insights to executive leadership.
Lead Nurse
Different Offices
06.2012 - 10.2024
- With over 12 years of experience as a nurse, including nine years in leadership roles, I developed the ability to manage teams, coordinate patient care, and implement efficient processes to ensure high-quality healthcare delivery.
- My experience included working as an asthma and allergy nurse, a corrections nurse, and a chemotherapy infusion nurse.
- In these roles, I was responsible for staff training, performance management, and fostering collaborative environments to meet organizational goals.
- Combining clinical expertise with strong managerial skills, I prioritized patient-centered care while driving operational improvements and maintaining compliance with healthcare standards.
- Advocated for the needs of both patients and nursing staff, leading to improved working conditions and better overall outcomes.
- Mentored new nursing staff, fostering a supportive and educational atmosphere for growth and development.
- Educated patients on preventative health measures, promoting positive lifestyle choices and self-management techniques.
Education
Master's degree - Business Administration and Human Resources
Capella University
05-2027
Bachelor's degree - Healthcare Administration and Information Management
Capella University
06.2024
LPN - Nursing
Dalton State College
Dalton, GA05.2012
Skills
- Creative direction
- Content strategy
- Marketing analytics
- Internal communications
- Customer relationship management (CRM)
- KPI tracking
- Business development
- Time management abilities
- Training and onboarding
- MS office suite
- Operations oversight
- Strategic planning and execution
Certification
CPR Certification - American Heart Association
LPN-Compact License expires 09/01/25
Awards
Dean's List, The National Society of Leadership and Success, 03/01/24
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Title: Director of Operations
Timeline
Director of Marketing & Operations
National Vascular Associates and Mountain Spring Podiatry
10.2024 - Current
Lead Nurse
Different Offices
06.2012 - 10.2024
Bachelor's degree - Healthcare Administration and Information Management
Capella University
LPN - Nursing
Dalton State College
Master's degree - Business Administration and Human Resources
Capella University
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