Lacy Merritt
Culpeper
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
11
11
years of professional experience
Work History
Office Manager and Medical Assistant
National Vascular Associates
Culpeper, VA
01.2026 - Current
- Managed scheduling for staff and executive meetings, ensuring optimal time management.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Provided backup to the front desk to step in to assist with various tasks whenever an employee was absent or at lunch.
- Coordinated office operations to enhance workflow efficiency and productivity.
- Supervised front and back office operations to ensure seamless patient flow and service delivery.
- Implemented electronic health record (EHR) systems to enhance documentation accuracy and efficiency.
- Assisted physicians and nurses with clinical procedures following safe practices.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Assisted in patient examinations, documenting vital signs and medical histories accurately.
- Coordinated patient scheduling, optimizing clinic workflow and reducing appointment wait times.
- Educated patients on treatment plans and medication usage, enhancing understanding and compliance.
- Trained new staff on clinical procedures and office protocols, fostering a knowledgeable team environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Scheduler
Precision Orthopedics & Sports Medicine
04.2022 - 09.2025
- Utilized scheduling software and tools to streamline processes and enhance workflowCoordinating and scheduling appointments, meetings, and events for individuals or teams
- Communicated with colleagues and clients to schedule meetings and optimize availability
- Updating and maintaining schedules and calendars accurately and in a timely manner
- Providing support and assistance to team members with scheduling needs
- Addressed scheduling conflicts to ensure smooth coordination of appointments and meetings. and making adjustments as needed
- Monitoring and tracking appointments and deadlines to ensure timely completion of tasks
Front Desk Receptionist
Maragh Dermatology
05.2021 - 04.2022
- Managing the front desk area and ensuring it is clean and organized
- Managed front desk area, ensuring cleanliness and organization for welcoming environment
- Assisted with administrative tasks
- Scheduled appointments and meetings for staff members, coordinating necessary resources for optimal efficiency
- Maintained accurate record of visitors and guests to enhance security and accessibility
- Operating and maintaining office equipment
- Handled miscellaneous assignments to support team objectives as assigned by management
Front Desk Receptionist
Prince William Dermatology
04.2019 - 03.2020
- Managing the front desk area and ensuring it is clean and organized
- Managed front desk area, ensuring cleanliness and organization to create welcoming environment
- Assisted with administrative tasks.
- Scheduled appointments and meetings for staff members to optimize workflow and time management
- Maintained accurate records of visitors and guests to support security and operations
- Ensured office equipment was operational to support daily tasks.
- Handled various tasks assigned by management to support team operations.
Sales Associate
America’s Best Contacts & Eyeglasses
02.2017 - 04.2019
- Provided exceptional customer service to ensure customer satisfaction
- Delivered exceptional customer service, enhancing customer satisfaction
- Handled customer inquiries and resolved any issues in a timely manner
- Processed transactions accurately and efficiently
- Generated leads and followed up with potential customers to drive sales
- Collaborated with team members to achieve sales goals
- Generated leads and followed up with potential customers
- Resolved customer inquiries and issues promptly, improving overall customer experience
- Contributed to a positive and productive work environment.
Administrative Assistant
Triple “S” Pest Control
06.2015 - 02.2017
- Managed office supplies and equipment to ensure availability and functionality
- Provided administrative support to facilitate smooth office operations
- Managing and maintaining office supplies and equipment
- Coordinated office communications to enhance information flow and collaboration
- Maintaining and updating filing systems
- Preparing and editing documents, reports, and presentations
- Assisting with travel arrangements and expense reports
- Ensuring confidentiality of sensitive information
Education
High school diploma -
Culpeper County High School
Culpeper06-2015
Skills
- Patient care
- Scheduling
- Organizational skills
- Office administration
- Administrative support
- Client relations
- Electronic health records
- Customer relations
- Medical documentation
- Supply management
- Inventory control
- Clinical staff onboarding
Lacy
Lacy
Timeline
Office Manager and Medical Assistant
National Vascular Associates
01.2026 - Current
Scheduler
Precision Orthopedics & Sports Medicine
04.2022 - 09.2025
Front Desk Receptionist
Maragh Dermatology
05.2021 - 04.2022
Front Desk Receptionist
Prince William Dermatology
04.2019 - 03.2020
Sales Associate
America’s Best Contacts & Eyeglasses
02.2017 - 04.2019
Administrative Assistant
Triple “S” Pest Control
06.2015 - 02.2017
High school diploma -
Culpeper County High School