Ladonna Calvillo
North
Summary
I have a highly focused and meticulous personality with a stellar costumer service record and work ethic. I am an effective multitasker who is able to handle a high volume of simultaneous clerical projects and complete accuracy and professionalism. I'm adept at working well independently with little to no direction as well as a professional and productive team member.
Overview
6
6
years of professional experience
Work History
Resident Services Manager
RAM Partners LLC
12.2023 - 06.2024
- Processing resident move outs and finalizing final move out statements.
- - Inspect property conditions and coordinate maintenance activities.
- - Generating financial reports including the "Write Off" report.
- Completing pre-close and close out reports.
- Promoted a culture of continuous learning among staff members through ongoing professional development opportunities.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Resident Services Manager
Fath Properties
08.2022 - 12.2023
- My responsibilities include conflict resolution, resident transfers, unit inspections, negotiating rental rates, floor & carpet inspection replacement
- Oversaw daily operations of the Resident Services Department, ensuring smooth functioning at all times.
- Following up with all residents via 'Work Order Directory' and following up with resident survey reports.
Leasing Professional
Price Reality
05.2018 - 01.2021
- Promoted the property to local businesses through marketing collateral, phone calls & emails
- Marketed vacancies through social media including Instagram, Facebook, Twitter & Snapchat
- Coordinated services for resident events
- Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
- My responsibilities included conducting background checks on applicants, checking rental eligibility and verifiable employment history
- Preparing lease paperwork and obtaining all party signatures.
Skills
- Creativity
- Communication
- Friendly
- Teamwork
- Critical thinking
- Meeting deadlines
- Resilience
- CRM
- Yardi
- Onesite
- Entrata
- Bluemoon knowledgeable
Education - High School
Warrensburg High School, Warrensburg, Missouri, 2008-2011
Timeline
Resident Services Manager
RAM Partners LLC
12.2023 - 06.2024
Resident Services Manager
Fath Properties
08.2022 - 12.2023
Leasing Professional
Price Reality
05.2018 - 01.2021
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