Security professional with experience in unarmed security, front desk operations, and visitor management. Proven ability to maintain safety, provide excellent customer service, and support daily operations in professional settings. Reliable, observant, and highly organized.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier /Store Manager’s Assistant
House of Flatbreads
Arlington
06.2025 - Current
Delivered excellent customer service by assisting with menu selections, providing product recommendations, and resolving inquiries or concerns with professionalism.
Supported the manager with day-to-day operations, including monitoring inventory, stocking items, and receiving deliveries.
Collaborated with kitchen staff to ensure timely order preparation, and smooth service flow.
Maintained store organization and cleanliness to support efficient operations.
Operated the POS system to process payments by cash, card, check, and other methods quickly and accurately.
Performed additional duties as assigned by management to ensure that business needs were met.
Security Supervisor & Concierge /Lead Front Desk Receptionist
ArtLords LLC
Kabul
01.2024 - 07.2024
Supervised daily security operations to ensure a safe and welcoming environment for staff, visitors, and events
Managed front desk and concierge services, including visitor check-in, access control, and appointment coordination
Communicated professionally with guests, artists, staff, and international visitors
Monitored CCTV systems and conducted routine safety checks
Resolved visitor concerns calmly and efficiently while maintaining professionalism
Maintained incident logs, visitor records, and daily reports
Coordinated with management to support events, exhibitions, and public programs
Security & Front Desk Officer
Afghan Artist Network for Innovation
Kabul
12.2022 - 11.2023
Maintained a safe, secure, and welcoming environment for staff and visitors
Monitored entrances and controlled access according to company procedures
Checked in visitors and maintained visitor logs
Provided front desk and concierge-style assistance, including directions and basic information
Assisted with event support and crowd management when required
Maintained daily activity and incident reports accurately
Followed all safety, security, and customer service standards
Office Assistant / Receptionist
Orange Media Studio
Kabul
03.2022 - 12.2022
Greeted and assisted visitors, staff, and clients in a professional and friendly manner
Answered and directed phone calls, emails, and inquiries
Managed the front desk and maintained a clean, organized reception area
Assisted with scheduling appointments, meetings, and events
Learned and followed organizational policies and procedures
Education
Associate of Science - Business Administration
Northern Virginia Community College
Annandale, VA
08-2027
High School Diploma -
Abdul Hadi Davi High School
Kabul , Afghanistan
12-2022
Skills
Customer service
Front desk management
Communication skills
Team collaboration
Access control & visitor management
Unarmed security procedures
Incident observation & reporting
CCTV monitoring
Guest assistance & concierge support
Verbal and written communication
Professional appearance & demeanor
Reliability & punctuality
Teamwork & cooperation
Problem solving
Calm under pressure
Patience and empathy
Payment processing
Sales transactions
Guest inquiries
POS system operations
Cash drawer balancing
Ordering and stocking
Time management skills
Languages
English
Full Professional
Persian
Full Professional
Pashtu
Full Professional
Arabic
Elementary
Tajiki
Limited
Certification
DCJS Unarmed Security License
Accomplishments
Oral Communication Skills Badge — NOVA Languages, Arts, and Social Sciences (Issued Nov 13, 2025)
Timeline
Cashier /Store Manager’s Assistant
House of Flatbreads
06.2025 - Current
Security Supervisor & Concierge /Lead Front Desk Receptionist