Marlon Hager
Woodbridge
Overview
10
10
years of professional experience
1
1
Certification
Work History
Slot Attendant
Hollywood Casino
02.2024 - Current
- Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
- Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
- Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.
- Connected with guests on personal level to build loyalty.
Assistant Security Manager
Goldstrike Casino
10.2020 - 02.2024
- Monitored key control access system to prevent unauthorized entry to building.
- Oversaw parking surveillance to support designated parking areas and minimize suspicious activity.
- Supplied security coverage by managing staff schedules to meet operational needs of facility.
- Safeguarded sensitive information through proper handling, storage, and disposal procedures in accordance with company policy.
- Carried out routine inspections of site to observe activities and compliance with company policies and procedures.
Shuttle Driver
Enterprise Holdings
05.2015 - 10.2020
- Conducted regular vehicle inspections to identify potential maintenance issues, contributing to overall fleet reliability.
- Assisted in the training of new shuttle drivers, sharing knowledge and expertise to ensure their success in the role.
- Maintained clean and neat shuttle for passenger comfort.
- Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations.
Truck Driver
US Express
12.2014 - 12.2015
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Transported goods to and from specified destinations in accordance with delivery schedules.
Education
Hinds Community College
Raymond, MSHigh School Diploma -
St. Francis DeSales
Chicago, IL05-1993
Skills
- Quick learner
- Strong communicator
- Patient
- Efficient multitasking
- Team player
- Reliable and punctual
- Self-starter
Certification
Heart saver first aid/CPR certified
Mgmt/ Defensive tactics academy certification
Timeline
Slot Attendant
Hollywood Casino
02.2024 - Current
Assistant Security Manager
Goldstrike Casino
10.2020 - 02.2024
Shuttle Driver
Enterprise Holdings
05.2015 - 10.2020
Truck Driver
US Express
12.2014 - 12.2015
Hinds Community College
High School Diploma -
St. Francis DeSales