Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lamar Hill

Fredericksburg

Summary

Dynamic professional with a proven track record in delivering exceptional results through strategic problem-solving and effective communication. Adept at leveraging data analysis to drive decision-making and enhance operational efficiency. Recognized for fostering collaborative team environments and achieving project milestones ahead of schedule. Committed to continuous improvement and excellence in all endeavors.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Owner/CEO

Melo’s Carpet Care
01.2023 - Current
  • Provides exceptional cleaning services for carpets, rugs, furniture, and vehicles to approximately 1,400 families throughout the Virginia Metropolitan area from 2023-2025.
  • Consults with customers to assess needs and propose optimal solutions, including, but not limited to, eco-friendly and hypoallergenic products.
  • Manages day-to-day business operations, ensuring high-quality service is completed accurately and efficiently.
  • Develops and implements efficient scheduling processes for service appointments.
  • Hires, trains, and manages a high-performing team of employees dedicated to achieving company goals.
  • Oversees inventory management, ensuring availability of cleaning supplies and equipment.
  • Conducts regular quality control inspections to maintain service standards.
  • Develops and maintains strong relationships with clients, resulting in repeat business and referrals.
  • Manages financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Negotiates contracts with large business clients to secure better pricing and terms, thereby reducing overall business costs.
  • Establishes marketing strategies to increase brand visibility and client acquisition.

DOT Courier

FedEx Express
10.2018 - 08.2022
  • Delivered time-sensitive packages using GPS navigation systems to ensure prompt service.
  • Managed inventory and logistics for efficient routing and timely deliveries.
  • Trained new couriers on company procedures, route optimization strategies, and best practices for safe handling of materials during transport.
  • Conducted routine vehicle inspections to maintain operational safety and compliance.
  • Demonstrated excellent customer service skills at each pick-up and delivery location, fostering positive relationships with clients and representing the company professionally.
  • Maintained accurate records of pick-ups and deliveries, ensuring proper documentation and adherence to DOT regulations.
  • Prepared packages for shipment by securely wrapping items, labeling accurately, and following any specific instructions provided by clients or dispatchers.
  • Coordinated with dispatchers effectively, maintaining clear communication regarding job updates, delays, or changes in delivery assignments.
  • Completed daily vehicle inspections to ensure compliance with safety regulations and identify potential maintenance needs promptly.
  • Supported warehouse operations by assisting with loading/unloading vehicles as needed or organizing inventory during downtime between deliveries.

Lead Security Officer

Securitas Security Services
06.2015 - 09.2018
  • Conducted full building and ground patrols, identifying vulnerabilities and investigating concerns.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Implemented effective surveillance measures using CCTV systems to monitor high-risk areas.
  • Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
  • Conducted safety audits, identifying and mitigating potential hazards to prevent accidents.
  • Led security briefings for new employees, ensuring high level of preparedness across team.
  • Collaborated with management to develop strategies for enhancing overall security operations.
  • Prepared and analyzed detailed reports on daily activities, incidents, and security breaches to ensure safety and accuracy.
  • Trained new security personnel on procedures, policies, and emergency response protocols.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.

Stock Room Associate

Kohls Department Store
05.2015 - 08.2015
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Organized inventory to optimize storage space and facilitate efficient order picking.
  • Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
  • Unloaded incoming shipments, verified accuracy of orders, and restocked items in backroom.
  • Reduced stock discrepancies by conducting regular audits and reconciling physical inventory with system data.
  • Checked numbers manually and used hand-held equipment to locate products.
  • Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom, and store near shift close.
  • Interpreted and followed verbal instructions and pull sheets.
  • Supported store's visual merchandising efforts, assembling display fixtures and arranging products according to planograms provided by managers or merchandisers.
  • Developed and maintained successful working relationships with colleagues.
  • Adhered to safety regulations and practiced safe work habits.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.

Flagger

Green Edge Construction
07.2014 - 12.2014
  • Directed traffic flow to ensure safety for construction crews and site visitors.
  • Implemented safety protocols to minimize risks and enhance site security.
  • Managed work zones using large signs and hand signals to direct traffic.
  • Loaded and unloaded heavy building materials used for construction
  • Consistently assumed additional responsibilities and worked extended hours
  • Dug trenches, filled holes, and compacted earth to prepare work site.
  • Operated forklifts to transport materials when needed.
  • Conducted routine safety inspections on equipment, maintaining compliance with safety regulations.

Education

High School Diploma -

Forest Park High School
01.2013

Skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Customer relations
  • Small business operations
  • Verbal and written communication
  • Business management
  • Operations management
  • Strategic planning
  • Financial management
  • Business marketing

Certification

  • Virginia DCJS Armed/Unarmed Security Officer Certified
  • DOT certified

Timeline

Owner/CEO

Melo’s Carpet Care
01.2023 - Current

DOT Courier

FedEx Express
10.2018 - 08.2022

Lead Security Officer

Securitas Security Services
06.2015 - 09.2018

Stock Room Associate

Kohls Department Store
05.2015 - 08.2015

Flagger

Green Edge Construction
07.2014 - 12.2014

High School Diploma -

Forest Park High School

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Lamar Hill