Lamar Smith
Colonial Beach
Summary
Account Executive with a strong track record in proposal development, contract negotiation, and CRM management. Demonstrated success in building client relationships and improving customer retention, resulting in significant business growth. Consistently meets sales targets while managing key accounts and developing strategic business plans. Excellent communication, negotiation, and problem-solving skills enhance overall performance.
Overview
11
11
years of professional experience
Work History
Account Executive
Comcast Business
Philadelphia
09.2021 - 11.2025
- Prepared and delivered proposals tailored to client requirements.
- Cultivated strong business relationships by expertly managing business accounts.
- Negotiated contracts to achieve profitable results.
- Maintained precise sales activity records using CRM software.
Customer Retention Specialist
CREDO Mobile
San Francisco
02.2017 - 05.2021
- Provided exceptional customer service through active listening to address concerns and complaints.
- Re-established customer trust by presenting optimal retention offers.
- Identified at-risk accounts using data analysis and implemented proactive action plans to mitigate attrition.
Delivery Supervisor
No Food No Worries
Hampton
11.2014 - 01.2017
- Created efficient route plans for drivers to enhance time management and customer satisfaction.
- Prepared detailed reports on operational data, including deliveries per day, week, and month.
- Conducted inventory checks and updated database to ensure accurate cargo information.
- Maintained strong client relationships to consistently meet service delivery deadlines.
Education
High School Diploma -
Colonial Beach High School
Colonial Beach, VA11-2008
Some College (No Degree) -
Rappahannock Community College
Warsaw, VASkills
- Proposal development
- Account management
- Contract negotiation
- CRM administration
- Sales forecasting
- Customer retention
Timeline
Account Executive
Comcast Business
09.2021 - 11.2025
Customer Retention Specialist
CREDO Mobile
02.2017 - 05.2021
Delivery Supervisor
No Food No Worries
11.2014 - 01.2017
High School Diploma -
Colonial Beach High School
Some College (No Degree) -
Rappahannock Community College