Lana Coulon
Waterford
Summary
Recent graduate with a strong foundation in educational facilitation, dedicated to fostering an inclusive and innovative learning environment. Highly organized, adaptable, and collaborative approaches to classroom management ensure individual needs are met in an environment that promises student success. Committed to continuing meaningful contributions in childcare and education, with a passion for instilling a lifelong love for learning.
Overview
5
5
years of professional experience
Work History
Server
Due South
Washington, D.C.
05.2023 - 08.2023
- Responsible for greeting and seating guests, offering tailored recommendations, accurately taking orders, including dietary needs, monitoring guest satisfaction, upselling when appropriate, processing payments and collaborating with kitchen/bar staff, assisting with setup and cleanup, and training new staff.
Childcare
Washington, D.C.
05.2019 - 08.2022
- Intermittent nanny for two elementary school-age boys and weekly childcare during the summer. Tutoring in reading and math during the school year.
Store manager
Nicecream
Washington
05.2020 - 10.2021
- Responsible for opening/closing, handling customer transactions, crafting ice cream for in-person/online orders, supervising deliveries, maintaining inventory, team training and performance reports.
Ice cream crafter
Nicecream
Washington
02.2020 - 05.2020
- Responsible for handling customer transactions, crafting ice cream for in-person and online orders, and maintaining a neat, clean work area.
Counter staff
Patisserie Poupon
Washington
10.2018 - 02.2020
- Responsible for customer transactions, serving customers, restocking, handling daily deliveries and orders, opening/closing, cashier balancing.
After-school assistant
Janney Elementary School
Washington
08.2019 - 12.2019
- Supervised 15 children in after-school program arts and crafts activities.
Education
Bachelor of Arts - Religious Studies
Oberlin College
Oberlin, Ohio05-2026
Skills
- Highly organized
- Strong work ethic
- Enjoys working on a team
- Comfortable managing others
- Flexible and reliable
- Exceptional customer service
- Suggestive selling
- Schedule management
AWARDS AND INTERESTS
High school high honor roll each semester, Sexual Assault Awareness Prevention Club | Founding member, Theater | Actor, Play in a Day; Director and writer, student-run one-act plays, Mutual Aid volunteer
Timeline
Server
Due South
05.2023 - 08.2023
Store manager
Nicecream
05.2020 - 10.2021
Ice cream crafter
Nicecream
02.2020 - 05.2020
After-school assistant
Janney Elementary School
08.2019 - 12.2019
Childcare
05.2019 - 08.2022
Counter staff
Patisserie Poupon
10.2018 - 02.2020
Bachelor of Arts - Religious Studies
Oberlin College