Landon Hardy
Petersburg
Summary
Dynamic and dependable professional with extensive experience at Matrix Broadband Solutions LLC. Proven ability in system installation and customer education, coupled with strong problem-solving skills. Recognized for enhancing workflow efficiency and fostering teamwork in high-pressure environments. Committed to delivering exceptional service and maintaining attention to detail in all tasks.
Overview
8
8
years of professional experience
Work History
Cable Technician
Matrix Broadband Solutions LLC
Midlothian
02.2025 - Current
- Set up customer service by installing, connecting, testing or adjusting equipment.
- Troubleshot and diagnosed systems using speed, ping and related tests.
- Provided customer education on system use and problem prevention techniques.
- Installed and tested coaxial, fiber optic, and other related equipment.
- Documented service and installation actions by completing forms, reports, and logs.
Package Handler
UPS
Richmond
07.2024 - 02.2025
- Handles parcels using safe techniques, ensuring efficient processing and delivery
- Scans and organizes packages for optimal grouping and dispatch
- Loads and moves packages to designated areas, enhancing workflow efficiency
- Uses tools and equipment to manage larger packages effectively
- Adheres to company standards, ensuring quality and safety in package handling
Cook
Buffalo Wild Wings
Colonial Heights
11.2023 - 01.2025
- Adhere to strict food safety protocols and hygiene standards
- Manage inventory and minimize waste while maintaining consistent food quality
- Contribute creative ideas for new menu items and flavor combinations
- Adapt cooking techniques to improve efficiency without compromising taste
- Streamline food preparation processes, reducing average order completion time
- Handle high-volume periods effectively, maintaining food quality and customer satisfaction
- Foster positive team dynamics in a fast-paced environment
- Assist in training new kitchen staff, promoting consistent cooking standards across the team
HVAC Assistant
J Thomas Heating Air
01.2017 - 12.2022
- Assisted HVAC technicians, ensuring efficient tool management and task completion
- Executed tasks under supervision, enhancing team productivity and workflow
- Maintained physical readiness, contributing to timely project delivery
- Supported technicians by procuring tools, facilitating seamless operation
- Followed instructions accurately, improving task execution and team efficiency
Education
DIPLOMA -
Matoaca High School
Chesterfield, VA05-2024
Skills
- Communication Skills
- Dependable
- Responsible
- Teamwork
- Ability to learn quickly
- Customer Service
- Attention to Detail
- Time Management
- Problem Solving
- Organizational Skills
- Clearing drainage
- Operate Power tools
- Pot Hole Patching
- Equipment maintenance
- System installation
- Customer service
- Cabling layouts
- Customer education
- System testing
Additional Information - Leadership
Ability to understand and carry out oral and written instructions and request clarification when needed.
Timeline
Cable Technician
Matrix Broadband Solutions LLC
02.2025 - Current
Package Handler
UPS
07.2024 - 02.2025
Cook
Buffalo Wild Wings
11.2023 - 01.2025
HVAC Assistant
J Thomas Heating Air
01.2017 - 12.2022
DIPLOMA -
Matoaca High School
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