Personable and reliable with focus on timely and accurate deliveries, coupled with positive attitude. Knowledge of city routes and traffic patterns, combined with skills in safe driving and navigation. Dedicated to ensuring efficient and prompt parcel delivery, contributing to overall customer satisfaction.
Overview
7
7
years of professional experience
Work History
Courier
Federal Express
09.2023 - Current
Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
Handled sensitive documents securely, maintaining confidentiality and protecting client information.
Delivery Driver/Operations & Fleet Supervisor
315 Logistics LLC & 315 Courier Company
03.2020 - 09.2023
Dependable and service-focused delivery driver motivated to provide consistent and courteous service
A veteran driver with more than 4 years of experience in both administrative roles of Operations & Fleet Management
3 years of AMZL (Amazon Logistics) experience as a Senior Operations Dispatcher/Fleet Team Leader in charge of dispatching 30-40 delivery associates, managing issues on and off the road pertaining to the drivers routes and safety of our vehicles
Establishing communicative relationships within Amazons Management in the Warehouse to coordinate changes to or from the drivers within a timely manner
In charge of over 2 million dollars worth of Company property, and being held responsible for the readiness of our Fleet
1 Year of FXG (FedEx Ground) experience ranging from being a Senior Operations Dispatcher/Team Leader in charge of dispatching 8-10 delivery associates, to being a Business Contact (BC) managing issues on and off the road pertaining to the drivers routes and safety of our vehicles
Establishing relationships with our vendors and customers to provide the best delivery service possible
Experienced in using DRO (Dynamic Routing Optimization) to prepare routes the night prior to dispatch for drivers
Order Fulfillment Associate
The Home Depot
03.2018 - 03.2020
Fulfilling items for customer orders
Staging the location of where the product will be kept, up until release
Fulfilling install orders for customers install appointments
Picking deliveries for customers around Hampton Roads, to be loaded upon a box truck, flatbed truck, or pro truck to be delivered within a given time frame
Communicating with other Home Depot stores when we are short on an order or product that needs fulfilling
Operating lift equipment in and out of the store in a safe manner
Receiving freight trucks with special order merchandise ordered online to be fulfilled, staged, and released when ready
Education
High School -
Floyd E. Kellam High School
06.2018
Skills
Critical Thinking
Fast Paced
Determination
Motivated
Active Listener
Hard Worker
Organized
Timeline
Courier
Federal Express
09.2023 - Current
Delivery Driver/Operations & Fleet Supervisor
315 Logistics LLC & 315 Courier Company
03.2020 - 09.2023
Order Fulfillment Associate
The Home Depot
03.2018 - 03.2020
High School -
Floyd E. Kellam High School
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