Lanthao Lam
Springfield
Summary
Results-oriented professional driven to maximize business through referrals and sales. Enthusiastic individual with professional and neat appearance accustomed to providing manicures and nail designs to clients of all ages.
Overview
29
29
years of professional experience
Work History
Nail Technician
Nouvelle Nails
Springfield
06.1997 - Current
- Performed filing, buffing, polishing, trimming, and cuticle removal for customers.
- Provided manicures, pedicures and nail treatments to clients.
- Developed creative designs on nails using a variety of colors and materials.
- Educated clients on nail health and proper maintenance techniques.
- Provided excellent customer service through friendly interactions with clients.
- Developed strong client relationships to encourage repeat business and referrals.
- Managed appointment scheduling and client communications effectively.
- Collaborated with team members to enhance service delivery efficiency.
- Assisted in training new technicians on techniques and customer service skills.
- Utilized various nail products and tools for optimal client satisfaction.
- Kept up-to-date on new trends in the industry for product offerings and design ideas.
- Maintained cleanliness and sanitation of workstations and tools.
- Completed daily customer appointments and updated master schedule.
Kitchen Prep Cook
Greenspring village inc
Springfield
01.2025 - 04.2025
- Prepared ingredients for daily meal service at Greenspring Village.
- Prepared ingredients for meals according to recipes and menus.
- Assisted chefs with food preparation and plating for resident meals.
- Followed food safety guidelines to ensure safe food handling practices.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Monitored temperatures of ovens, grills, fryers, broilers, steam kettles, to ensure proper cooking times.
- Stocked kitchen with necessary supplies such as seasonings, condiments, spices, and other ingredients.
- Collaborated with kitchen staff to streamline cooking processes and improve efficiency.
- Managed waste disposal in accordance with health regulations and sustainability practices.
- Supported inventory management by tracking ingredient usage and expiration dates.
- Assembled dishes according to recipes and presentation standards.
Education
Vietnam High School
Saigon Skills
- Nail artistry
- Client education
- Nail treatment
- Nail polish application
- Nail repair
- Quick-dry techniques
- Nail stamping
- French manicures
- Airbrushing techniques
- Seasonal design trends
- Pedicure
- Pedicures
- Spa services
- Product knowledge
- Station sanitation
- Sanitation maintenance
- Inventory tracking
- Appointment management
- Client education
- Training & mentoring
- Effective communication
- Relationship management
- Time management
- Team collaboration
- Problem solving
- Problem-solving skills
- Attention to detail
- Customer service
- Operations leadership
- Service quality
- Operations leadership
- Service quality
- Pedicures
- Nail art techniques
Timeline
Kitchen Prep Cook
Greenspring village inc
01.2025 - 04.2025
Nail Technician
Nouvelle Nails
06.1997 - Current
Vietnam High School