Merchandise Stocker who consistently meets and exceeds sales targets. Reliable team player and strong communicator. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude. Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service.
Overview
32
32
years of professional experience
Work History
Warehouse Unloader
United Parcel Service, UPS
10.2019 - Current
Utilized equipment such as pallet jacks and forklifts, ensuring safe and efficient material handling during the unloading process.
Reduced product damage by carefully handling items during the unloading process.
Maintained a safe working environment, adhering to safety protocols during the unloading process.
Participated in regular warehouse clean-up efforts, ensuring a tidy and hazard-free work area conducive to efficient operations.
Stocker, Receiving Team, Load and Unloader of Mechandise
Walmart Super Center
12.2015 - 12.2020
Stocked and replenished merchandise according to store merchandising layouts.
Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
Identified potential shoplifters and alerted management.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Welcomed customers into the store and helped them locate items.
Educated customers about the brand to incite excitement about the company’s mission and values.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Followed merchandising guidelines to present visually appealing displays.
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Communicated clear expectations and goals to each team member.
Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
Actively pursued personal learning and development opportunities.
Determined customer needs by asking relevant questions and listening actively to the responses.
Maintained established merchandising standards, including window, sales floor and promotional displays.
Security Officer
Trinity Protective Services
09.2015 - 01.2018
Stocker, Unloader of Mechandise
Dollar Tree Store
10.2013 - 12.2015
Stocked and replenished merchandise according to store merchandising layouts.
Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
Alerted customers to upcoming sales events and promotions.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Welcomed customers into the store and helped them locate items.
Educated customers about the brand to incite excitement about the company’s mission and values.
Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
Police Officer
Metropolitan Police Department
06.1993 - 12.2015
Education
Associate of Science -
McKinley Tech Senior High School
Washington, DC
1993
Associate of Science - Police Science
University Of The District Of Columbia
Washington, DC
1995
Associate of Science - Police Science
Metropolitan Police Academy
Washington, DC
1996
Skills
Customer-oriented
Active listening skills
Computer literate
Merchandising
Stocking
Skilled problem solver
Shipment processing
Motivated team player
Employee relations
Natural leader
Timeline
Warehouse Unloader
United Parcel Service, UPS
10.2019 - Current
Stocker, Receiving Team, Load and Unloader of Mechandise
Walmart Super Center
12.2015 - 12.2020
Security Officer
Trinity Protective Services
09.2015 - 01.2018
Stocker, Unloader of Mechandise
Dollar Tree Store
10.2013 - 12.2015
Police Officer
Metropolitan Police Department
06.1993 - 12.2015
Associate of Science -
McKinley Tech Senior High School
Associate of Science - Police Science
University Of The District Of Columbia
Associate of Science - Police Science
Metropolitan Police Academy
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