Summary
Overview
Work History
Education
Skills
Timeline
Generic

Latifah Smith

Norfolk

Summary

Dynamic and dedicated professional with a positive attitude and strong relationship-building skills, honed as a Training Manager at Taco Bell. Proven ability to mentor students and support individuals with special needs, while maintaining a clean and organized environment. Committed to fostering collaborative teamwork and effective communication in educational settings.

Overview

2013
2013
years of professional experience

Work History

Teaching Assistant

Year to Remember Childcare Center

Training Manager

Taco Bell

PCA

Touch of Love Care

Food Service Worker/ Baker

Dunkin' Donuts Franchising

PCA

Clean Hands Pure Hearts

Cashier

Hardee's Fast Food Restaurant
09.2010 - 08.2012
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Cashier

McDonald's
09.2008 - 08.2012
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Cashier

McDonald's
06.2007 - 08.2007
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Restocked and organized merchandise in front lanes.

Dishwasher

WMR Officer Club
06.2007 - 08.2007
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.

Education

Morrow High School
Morrow, GA
05.2008

Skills

  • Positive attitude
  • Computer skills
  • Relationship building
  • Calm and patient demeanor
  • Classroom support
  • Collaborative teamwork
  • Mentoring students
  • Effective communication
  • Helping students with special needs
  • Behavior management
  • Cleaning and sanitizing
  • Supervising student activities
  • Small group and individual assistance
  • Classroom preparation and maintenance
  • CPR and first aid
  • Early childhood education
  • Individual student assistance
  • Reading and writing support
  • Study skills development

Timeline

Cashier

Hardee's Fast Food Restaurant
09.2010 - 08.2012

Cashier

McDonald's
09.2008 - 08.2012

Cashier

McDonald's
06.2007 - 08.2007

Dishwasher

WMR Officer Club
06.2007 - 08.2007

Teaching Assistant

Year to Remember Childcare Center

Training Manager

Taco Bell

PCA

Touch of Love Care

Food Service Worker/ Baker

Dunkin' Donuts Franchising

PCA

Clean Hands Pure Hearts

Morrow High School

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Latifah Smith