Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Latisha Smith

Hampton

Summary

Experienced Logistics Specialist with expertise in coordinating and automating stock and product handling. Skilled in overseeing supply inventory, materials, and equipment with a keen eye for detail. Demonstrates proficiency in conducting inventories and location surveys to meet rigorous standards. Possesses extensive knowledge of property disposal and storage functions. Maintains a team-oriented and personable demeanor. Strong organizational skills enable successful management of multiple priorities with a positive attitude. Willing to take on added responsibilities to achieve team goals.

Highly skilled administrative professional with strong background in supporting program operations. Adept at managing multiple tasks, ensuring effective communication, and maintaining organization. Known for fostering collaborative team environments and driving results. Possesses excellent skills in scheduling, data management, and problem-solving, offering reliability and adaptability to meet evolving needs.

Experienced with coordinating patient appointments and managing medical records. Uses effective communication to facilitate seamless interactions between patients and healthcare providers. Knowledge of healthcare protocols and administrative procedures to support medical teams efficiently.

Healthcare professional with comprehensive experience in patient support and administrative tasks within medical facilities. Known for reliability and flexibility in meeting changing needs while maintaining high standards. Skilled in patient scheduling, record management, and team collaboration to ensure smooth operations.

Professional with strong expertise in medical administration and patient support. Proven track record of effective collaboration within healthcare teams to deliver high-quality care and support. Skilled in managing medical records, scheduling appointments, and ensuring smooth communication between patients and healthcare providers. Reliable, adaptable, and results-driven with focus on meeting evolving needs of healthcare environment.

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

8
8
years of professional experience

Work History

Program Support Assistant

Veteran Affairs
12.2023 - 01.2025
  • Coordinated scheduling and logistics for program activities, ensuring timely execution and resource allocation.
  • Assisted in developing and maintaining program documentation, enhancing consistency and accuracy of information.
  • Managed communication between stakeholders, fostering collaboration and alignment on project objectives.
  • Streamlined administrative processes, improving overall efficiency in program support operations.
  • Trained new team members on procedures and tools, promoting knowledge sharing within the team.
  • Performed clerical organization, answered phones and filed documentation for program manager.
  • Coordinates with the patient care team (LPN, RN, Clinician/Provider, Social worker, Pharmacist, etc.). to review the clinic utilization by using various report clinic utilization statistical summary, Encounter Action Required Report (EARR), clinic cancellations, specialty consults report, Consult Tracking Manager (CTM), recall delinquency report, secure messages, VeTEXT, VAR, as well as SAIL/ HEDIS metrics that directly impact the PACT team's metrics for patient care.
  • Responsible for call responsiveness to provide telephone support to internal and external customers for scheduling actions, general questions, or contacting patients as requested by the care team.
  • Works collaboratively in an interdisciplinary coordinated care delivery model (i.e., patient aligned care team, or other specialty care setting where the patient aligned care team model is used such as Eye, ENT, Oncology, Women's Health.
  • scheduling, cancelling, rescheduling patients appointments and/or consults including imaging studies; entering no show information daily; preparing for clinic visit by printing out the daily patient appointment list; monitoring both inpatient and outpatient appointments for area's or responsibility; ensuring encounters forms are completed in order to obtain appropriate workload credit; verifying and updating demographics and insurance information through insurance card buffer (ICB); performing basic eligibility, printing the (EARR) encounter action required report for the area assigned daily.

Child Care Attendant

Army
12.2021 - 07.2022
  • Supervised children's activities to ensure safety and engagement.
  • Developed age-appropriate educational materials and activities promoting learning and development.
  • Communicated effectively with parents regarding children's progress and behavior.
  • Implemented daily routines, enhancing consistency and structure for children.
  • Collaborated with team members to create a supportive environment for all children.
  • Monitored individual needs of children, providing personalized attention and care.
  • Evaluated program effectiveness, recommending improvements based on feedback and observations.
  • Actively supervised outdoor playtime while promoting physical activity through games like tag or soccer that engage large motor skills development.
  • Fostered independence by guiding children through self-help skills such as dressing themselves, washing hands independently, and toilet training when appropriate.
  • Participated in ongoing professional development workshops to stay current on best practices in early childhood education and care.
  • Promoted healthy growth and development through physical, cognitive, social, and emotional support for each child.
  • Collaborated with fellow childcare attendants to establish consistent routines and daily schedules for smooth transitions between activities.
  • Supported early literacy skills through storytime sessions, reading aloud to children, and encouraging their participation in various language-rich activities.
  • Maintained a clean, organized, and inviting classroom environment conducive to learning and exploration for children of all ages.
  • Maintained accurate records of attendance, meal times, medical information, and incident reports as required by state regulations.

Patient Care Technician

Magnolia Health
06.2021 - 12.2021

Health Aide

Georgia Regional Hospital
06.2021 - 08.2021
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored patient vitals and reported significant changes to healthcare professionals.
  • Maintained accurate patient records, contributing to improved care coordination.
  • Educated patients on health management strategies and medication adherence.
  • Evaluated patient progress and provided feedback for continuous improvement in care delivery.
  • Monitored vital signs and reported changes in condition to medical staff, ensuring timely interventions.
  • Recorded patient information in patient journals and notified nursing supervisors of changing or unusual conditions.
  • Contributed to a positive work atmosphere through effective teamwork, communication, and collaboration with colleagues.
  • Observed and reported on patient conditions and changes.
  • Maintained home care records, changes in doctor's orders, diet or personal living activities.
  • Provided emotional support during difficult times, fostering trust and positive relationships with patients.
  • Assisted patient by providing personal services such as bathing, dressing and grooming.
  • Purchased, prepared, and served food for patients and other members of family by following special prescribed diets.
  • Administered medications as prescribed, reducing errors and ensuring proper dosing schedules were followed.
  • Maintained strict confidentiality of patient information in accordance with HIPAA regulations, protecting sensitive data from unauthorized access or disclosure.
  • Maintained records of patient care, condition, progress, or problems to report and discussed observations with supervisor or case manager.
  • Assisted patients in dressing, bathing and grooming.
  • Recorded patient information by making entries in patient journal and notifying nursing supervisor of changing or unusual conditions.

Psychiatric Technician

Eastern State Hospital
02.2021 - 06.2021
  • Assisted in daily living activities to promote patient independence and well-being.
  • Monitored patient behavior and reported significant changes to healthcare team.
  • Administered medications according to established protocols and tracked patient responses.
  • Collaborated with multidisciplinary teams to develop individualized care plans.
  • Conducted safety checks to ensure secure environment for patients with varying needs.
  • Implemented behavioral interventions that enhanced overall treatment effectiveness for patients.
  • Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
  • Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
  • Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
  • Charted on each patient daily.
  • Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
  • Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
  • Treated clients and families with respect and dignity.
  • Assisted in patient goal-setting and regularly monitored progress, celebrating successes and addressing barriers to achievement.
  • Provided compassionate support to patients during group therapy sessions, fostering trust and open communication.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting individual privacy rights.

Automated Logistics Specialist

United States Army
11.2016 - 01.2020
  • Established and maintained stock records and other documents such as inventory, material control, accounting and supply reports.
  • Packed, crated, stenciled, weighed and banded equipment and supplies.
  • Supervised personnel in supply, services, materials management and logistical operations.
  • Created and maintained records, which included stock lists, inventory and material counts.
  • Established operations procedures and complied with military policies.
  • Unloaded incoming supplies, equipment and materials and stored items proper areas of warehouse.
  • Managed inventory levels to verify availability of stock for customer orders.

Education

High School Diploma -

Hampton High School
Hampton, VA

No Degree - Nursing

Savannah Technical College
Savannah, GA

Skills

  • P>Warehouse functions
  • P>Material control
  • P>Order filling
  • P>Recordkeeping
  • P>Stock storage
  • P>Inventory records
  • P>Shipping Documentation
  • P>Customer service skills
  • P>Document preparation
  • P>Warehouse asset oversight
  • P>Unloading and inspections
  • P>Vehicle dispatch
  • P>Basic soldering knowledge
  • Detail-oriented
  • Medical record assessment
  • HIPAA compliance
  • Patient communication
  • Adaptable to change
  • Patient scheduling
  • Insurance verification
  • Patient care coordination
  • Patient confidentiality maintenance
  • Microsoft office suite proficiency
  • Appointment scheduling
  • Patient records maintenance
  • Medical billing and coding
  • Medical office administration
  • Medical terminology proficiency
  • Electronic health records management
  • Professionalism in healthcare
  • Customer service
  • Reliable team player
  • Vital signs monitoring
  • Direct patient care
  • Patient-focused care
  • Compassionate
  • Maintaining confidentiality
  • Electronic health records
  • Clinical documentation
  • Vital sign monitoring
  • Compassionate caregiver
  • CPR
  • Adaptable
  • Data entry
  • Office administration
  • Document management
  • Scheduling management
  • Administrative support
  • Documentation and recordkeeping
  • Excel spreadsheets
  • Business administration

Personal Information

Title: Logistics Specialist

Timeline

Program Support Assistant

Veteran Affairs
12.2023 - 01.2025

Child Care Attendant

Army
12.2021 - 07.2022

Patient Care Technician

Magnolia Health
06.2021 - 12.2021

Health Aide

Georgia Regional Hospital
06.2021 - 08.2021

Psychiatric Technician

Eastern State Hospital
02.2021 - 06.2021

Automated Logistics Specialist

United States Army
11.2016 - 01.2020

High School Diploma -

Hampton High School

No Degree - Nursing

Savannah Technical College

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Latisha Smith