Compassionate bridge-builder with a proven ability to connect with individuals from diverse backgrounds, facilitating effective communication and understanding. Expertise in persuasive techniques and empathetic listening to resolve complex client issues with patience. Demonstrated skill in developing personalized care plans and coordinating resources, leading to improved client outcomes. Committed to enhancing well-being through a solid foundation in case management principles and problem-solving strategies.
CERTIFIED NURSING ASSISTANT, Tidewater Community College, Virginia, 05/01/06