Latoya Stewart
Hampton
Summary
Dedicated and dependable professional with a strong work ethic, excellent time management, and a passion for helping others. Effective communicator who works well with individuals at all levels and completes tasks efficiently and independently. Committed to providing exceptional service and support in every role.
Overview
17
17
years of professional experience
Work History
Asset Protection Manager
Walmart
01.2023 - Current
- - Organized tasks and maintained attention to detail, contributing to smooth operations in fast-paced environment.
- - Cultivated product knowledge to enhance customer service and support team objectives.
- - Collaborated with team members to boost customer satisfaction and streamline operational processes.
- Organized and placed products on shelves to enhance visibility and accessibility., ensuring product availability and proper organization.
- Checked and recorded inventory quantities to prevent stockouts and overages., assisting with timely reordering of supplies.
- Collaborated with team members to maintain clean and safe a clean and safe work environment.
- Trained new staff on stocking procedures and safety protocols.
- Led inventory audits, identifying discrepancies and recommending solutions for accuracy.
- Organized and stocked merchandise on shelves to ensure optimal product placement.
- Conducted regular audits of loss prevention systems to ensure compliance and effectiveness.
- Developed and implemented security protocols to minimize theft and fraud incidents.
- Collaborated with law enforcement to investigate theft cases and recover stolen merchandise.
- Analyzed incident reports to identify trends and recommend preventive measures.
Caregiver
Moms In Motion
01.2016 - 01.2023
- - Provided compassionate, high-quality care to elderly clients, promoting dignity and independence.
- - Supported clients with personal hygiene, meal preparation, medication management, and daily living activities to enhance overall well-being.
- - Fostered trust and communication with clients and families through consistent, dependable care.
Home Care Assistant
Agape Home Care
01.2010 - 01.2014
- - Supported individuals with disabilities and aging clients.
- - Assisted with cooking, laundry, errands, and household tasks to enhance client comfort and well-being.
- - Provided assistance to individuals with disabilities in daily activities.
- - Monitored and reported changes in client condition to ensure timely adjustments to care plans.
Education
Secondary School -
Potomac Job Corps
01-2001
Certificate of Medical Assistant - undefined
Everest College
Newport NewsSkills
- Security systems management
- Internal audits
- - Time management
- Case report writing
- Time Management & Organization
- Multitasking & Adaptability
- - Customer service
- - Multitasking
- Security management
- Audit compliance
- Report writing
- Risk assessment management
Accomplishments
- Supervised team of 10-12 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Promoted products and encouraged customers to upgrade their existing product plans.
- Attained the highest number of new credit accounts opened within a one-month timeframe.
- Customer Relations - Achieved the highest ratings for customer satisfaction across the entire company.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
Timeline
Asset Protection Manager
Walmart
01.2023 - Current
Caregiver
Moms In Motion
01.2016 - 01.2023
Home Care Assistant
Agape Home Care
01.2010 - 01.2014
Certificate of Medical Assistant - undefined
Everest College
Secondary School -
Potomac Job Corps