Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

La'Tresa Totten

Newport News

Summary

Detail-oriented individual with exceptional customer service, communication, and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Eager to contribute to team success, hard working with strong organizational skills.

Overview

8
8
years of professional experience

Work History

Tractor Trailer Operator/ Registrar

Sentara Williamsburg Regional Medical Center
06.2025 - Current
  • Operated heavy-duty tractor trailers for safe transportation of Radiology Techs
  • Conducted routine vehicle inspections to ensure compliance with safety regulations.
  • Managed on-time arrival and departures to and from events with efficiency
  • Collaborated with logistics teams to coordinate timely mammograms to reduce patient waiting time.
  • Managed patient registration processes to ensure accurate data entry and compliance with protocols.
  • Assisted patients in completing registration forms, enhancing overall customer experience and satisfaction.
  • Coordinated with healthcare providers to verify insurance eligibility and obtain necessary authorizations.
  • Streamlined appointment scheduling procedures, improving workflow efficiency across departments.
  • Maintained accurate records by updating patient demographics, insurance, and financial information.
  • Power sharing and uploading images in Intelerad, as well as front desk check-ins

CDL A Driver

Bell & Lowe LLC
11.2022 - Current
  • Drop & Hook Trailers Inbound & Outbound
  • Secure Loads, Pre-Trip and Post Trip Inspections
  • ELD Logging, Regional Runs 300-500 mile radius

Office Manager/Driver

W.I James Trucking CO
11.2018 - 11.2022
  • Dispatch, Payroll, Faxing, Filing, Spreadsheets, BOL’s, Securing Payments
  • Short Haul, Long Haul, Transloads, Dry Van, Reefer, Flatbeds, Pre-Trip, Post-Trip, ELD, Live Loads

Education

Associate of Science - Business Management

Purdue Global University
Des Moines, IA
01.2018

Skills

  • Office Manager, Payroll Specialist, Scheduling, filing, faxing, dispatching, Multi-tasking, Book-keeping, Word, Excel, Power-Point, Delivery Driver, Loading, Unloading, Tarping, Transloads, Commercial Driving, Flatbeds, Dry Vans, Reefer, Warehouse work
  • Effective communication
  • Decision-making under pressure
  • Commercial driving
  • Strong work ethic
  • Customer service
  • Dependable and reliable
  • Attention to detail

Awards

Financial Management Association National Honor Society, Eck Ward Scholarship, Safe Driver Awards, Customer Service Gem Award

Timeline

Tractor Trailer Operator/ Registrar

Sentara Williamsburg Regional Medical Center
06.2025 - Current

CDL A Driver

Bell & Lowe LLC
11.2022 - Current

Office Manager/Driver

W.I James Trucking CO
11.2018 - 11.2022

Associate of Science - Business Management

Purdue Global University
La'Tresa Totten