Summary
Overview
Work History
Education
Skills
Timeline
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Laura Jones

Winchester

Summary

Organized and reliable administrative professional with strong background in healthcare environments. Skilled in managing patient records, coordinating schedules, and ensuring smooth office operations. Collaborative team player with focus on achieving results and adapting to changing needs. Known for strong communication skills, attention to detail, and ability to handle sensitive information with discretion.

Overview

18
18
years of professional experience

Work History

Administrative Assistant

VAMED Health Group, LLC
03.2021 - 02.2025
  • Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
  • Verified insurance coverage to prepare for upcoming patient appointments.
  • Contributed to a positive office environment by fostering strong working relationships with colleagues, resulting in improved team collaboration.
  • Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
  • Managed incoming phone calls efficiently, directing callers to appropriate personnel while providing courteous service at all times.

Nursing Assistant

Sentara Williamsburg Regional Medical Center
05.2017 - 01.2019
  • Cared for a team of peri-operative patients in a 24 bed surgical unit. Primarily, patient census includes orthopedics and gastrointestinal surgeries.
  • Assisted nurses with daily tasks, improving overall efficiency of the healthcare team.
  • Facilitated patient mobility by assisting with transfers, ambulation, and positioning.
  • Performed vital sign checks and reported any abnormalities to nursing staff promptly.

Designer/Sales Associate

North Carolina Furniture
07.2012 - 05.2017
  • Professional salesperson and designer for a wonderful, family owned furniture store. Recognized for excellent customer relations, organization, sales and ability to assist management with daily duties.


Nursing Assistant

Shands Hospital
08.2007 - 03.2010
  • Provided intensive care to surgical/trauma patients. Census including liver/kidney transplants, gastrointestinal, vascular, plastics, and trauma patients.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Education

Associate of Arts - General Studies

Valencia Community College
Orlando, FL

Skills

  • Patient demographic, data entry, scheduling
  • Microsoft Office Suite
  • Patient care and confidentiality, HIPAA compliance
  • Referral coordination
  • Medical records management
  • Workflow coordination
  • EMR/EHR Systems (Epic, Practice Fusion, Sigmund Software)

Timeline

Administrative Assistant

VAMED Health Group, LLC
03.2021 - 02.2025

Nursing Assistant

Sentara Williamsburg Regional Medical Center
05.2017 - 01.2019

Designer/Sales Associate

North Carolina Furniture
07.2012 - 05.2017

Nursing Assistant

Shands Hospital
08.2007 - 03.2010

Associate of Arts - General Studies

Valencia Community College

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Laura Jones