Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Laura M. Perez

Woodbridge

Summary

Caring and bilingual professional with experience developing engaging class content and delivering instruction to both students and adults. Skilled in designing lessons that simplify complex topics and promote learning through clear, hands-on guidance. Known for creating inclusive, supportive environments that encourage participation and confidence among diverse learners. Passionate about helping individuals gain practical skills and achieve their educational goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

6
6
years of professional experience

Work History

Junior Clinic Manager

Massage Envy
02.2019 - 01.2020
  • Facilitated educational wellness sessions to inform clients about health, self-care, and membership benefits.
  • Supported staff professional development through one-on-one coaching and team meetings.
  • Handled client relations with empathy and problem-solving skills, ensuring a positive and supportive environment.
  • Used data tracking and reports to evaluate participation trends and service improvement opportunities.

Assistant Manager

Tacos Mexico
07.2014 - 10.2019
  • Supervised and trained front-of-house staff, fostering teamwork and effective communication.
  • Coordinated events, vendor relations, and business communications with a focus on community connection.
  • Created menus and outreach materials using Microsoft Publisher and Word.
  • Maintained records, managed daily operations, and ensured accurate communication among employees.

Administrative Support Associate

North Carolina State University
11.2017 - 11.2018
  • Coordinated onboarding and training sessions to help new employees access the university’s digital systems and understand available benefits.
  • Served as a primary contact for faculty, staff, and students, resolving administrative, technical, and procedural inquiries.
  • Promoted inclusivity by translating communications and materials between English and Spanish.
  • Maintained over 300 personnel records in compliance with university and state policies.
  • Collaborated with multiple departments to streamline scheduling, communications, and operations.
  • Key Achievement: Developed user-friendly instructions and resource guides that improved employee engagement with online tools.

Education

Associate of Science - Cybersecurity

Wake Technical Community College
Raleigh, NC
09.2027

Skills

  • Instruction & Training: Experienced in developing and teaching lessons for children and adults
  • Program Coordination: Skilled in planning and delivering structured learning activities
  • Community Engagement: Effective collaboration with families
  • Administrative leadership
  • Bilingual Communication: Fluent in English and Spanish; adept at translation and cross-cultural communication
  • Organization & Administration: Strong background in scheduling, documentation, and event coordination
  • Technology Literacy: Proficient in Microsoft Office Suite; experienced in teaching basic computer skills
  • Leadership & Outreach: Able to communicate effectively and connect with diverse groups

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Junior Clinic Manager

Massage Envy
02.2019 - 01.2020

Administrative Support Associate

North Carolina State University
11.2017 - 11.2018

Assistant Manager

Tacos Mexico
07.2014 - 10.2019

Associate of Science - Cybersecurity

Wake Technical Community College

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Laura M. Perez