Laura Porter
Arlington
Summary
Organized Communications Consultant with [Number] years of dedicated [Industry] experience. Focused on comprehensive communication and media management with an extensive understanding of traditional and digital marketing. Accomplished at meeting long-term reputation and branding goals.
Overview
25
25
years of professional experience
Work History
Senior Communications Consultant
Amazon
01.2023 - Current
- Led strategic communications for Amazon Travel & Events, driving a 2.5% increase in tool awareness in one quarter and a 161% increase in Slack followers in five months.
- Delivered targeted campaigns using email, Slack, user guides, and multimedia content.
Senior Advisor – Internal Communications & Change Management
U.S. Forest Service
01.2020 - 01.2023
- Designed and launched a new internal communications strategy, boosting survey participation by 49% and achieving 76% satisfaction in supervisor communication.
- Revamped eMNEPA newsletter, leading to 4x increase in readership.
- Conducted 70+ stakeholder interviews to support data governance efforts.
Communications Lead – Strategic Initiatives
Department of Health & Human Services / LymeX Innovation Accelerator
01.2019 - 01.2020
- Created nationally recognized communications strategy engaging patients and caregivers.
- Produced a Human-Centered Design report and blog/social media content that led to additional federal contract work.
Communications Specialist – Organizational Change
Internal Revenue Service (IRS)
01.2017 - 01.2019
- Developed content supporting Agile adoption and IT transformation efforts, including scripts, newsletters, and intranet articles.
- Simplified complex messaging to help IRS staff adopt new rapid delivery practices.
Communications Consultant – Federal and Tech Sector
Various Clients incl. DoD, DOT, AI & Mobility Startups
01.2012 - 01.2017
- Directed internal comms for a CEO transition at a self-driving car company, praised by leadership for clarity and impact.
- Developed a messaging roadmap for an AI firm after assessing employee and customer communication through interviews and focus groups.
- Created compliance-friendly content for DOT to explain Web Content Accessibility Guidelines (WCAG).
Strategic Communications Manager
Department of Defense – National Security Education Program (NSEP)
01.2007 - 01.2012
- Produced high-impact materials targeting Congress and academic institutions, supporting funding and program growth.
- Directed production of a program video that gained national media attention and drove student recruitment.
- Led branding workshops for university partners to unify national program messaging.
Community Engagement Manager
Nextel Communications
01.2000 - 01.2007
- Managed nonprofit partnerships and charitable programs; efforts were retained post-Sprint merger.
- Increased executive visibility through earned media placements in The Washington Post and other outlets.
Education
Bachelor of Arts - Communications
University of Delaware
NewarkSkills
- Internal communications
- Press releases
- Content development
- Speech writing
- Social media
- Corporate communications
- Marketing communications
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Collaborated with team of [Number] in the development of [Project name].
- Supervised team of [Number] staff members.
Timeline
Senior Communications Consultant
Amazon
01.2023 - Current
Senior Advisor – Internal Communications & Change Management
U.S. Forest Service
01.2020 - 01.2023
Communications Lead – Strategic Initiatives
Department of Health & Human Services / LymeX Innovation Accelerator
01.2019 - 01.2020
Communications Specialist – Organizational Change
Internal Revenue Service (IRS)
01.2017 - 01.2019
Communications Consultant – Federal and Tech Sector
Various Clients incl. DoD, DOT, AI & Mobility Startups
01.2012 - 01.2017
Strategic Communications Manager
Department of Defense – National Security Education Program (NSEP)
01.2007 - 01.2012
Community Engagement Manager
Nextel Communications
01.2000 - 01.2007
Bachelor of Arts - Communications
University of Delaware
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