Laura Reese
Williamsburg
Summary
Engaging and experienced Associate committed to providing outstanding customer service, maximizing sales, and organization. Focused on team support, customer relationship building, and keeping inventory operations moving smoothly. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Always dedicated to responsibilities and maintaining appeal to customers. Experienced in talking to customers about their needs and interests in order to enhance experience as well as handling product inventory and merchandise in an orderly way.
Overview
5
5
years of professional experience
Work History
Beauty Advisor / Task Associate
Ulta Beauty Inc.
02.2023 - Current
- Maintained counter and display areas for cleanliness and organization.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Recommended specific hair and beauty products to meet individual customer needs.
- Processed payments, entering sales in register for prompt customer service.
- Trained new staff in product knowledge and customer service protocols.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted with truck deliveries, scanning new products into inventory, and putting products onto the sales floor.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
Sales Associate
School Crossing
05.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Maintained records related to sales, returns and inventory availability.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Tracked stock using company inventory management software.
- Prepared large cash deposits with zero discrepancies.
- Developed, marketed and sold full range of products and support services.
- Followed all cleaning protocols throughout each shift.
- Performed closing duties and responsibilities.
Caregiver, Special Needs
Public Partnerships LLC
11.2020 - Current
- Served as personal care attendant and/or respite provider for individual adult with autism.
- Provided companionship throughout the day, engaging client in activities.
- Maintained safe environment and accessible resources.
- Performed light housekeeping duties as required.
- Assisted with meal preparation.
Sales Representative
Vector Marketing Company
04.2021 - 06.2021
- Increased sales by offering advice on purchases and promoting additional products.
- Received novice training for telemarketing calls and professional presentations.
- Showed various professional presentations to customers regarding the product.
- Developed and delivered engaging sales presentations to convey product benefits.
Sales Associate
Sweet Frog Frozen Yogurt
06.2019 - 01.2020
- Provided positive first impressions to welcome existing, new and potential customers.
- Assisted customers and rang up sales.
- Responsible for maintaining full stock of inventory
- Followed all cleaning and sanitation protocols throughout each shift when handling food products.
- Performed closing duties and responsibilities.
- Provided excellent customer service.
Education
Bachelor of Science - Psychology
College of William And Mary
Williamsburg, VA06.2024
Skills
- Upselling Techniques
- Cash Handling
- Product Recommendations
- Flexible Schedule
- Customer Service
- Time Management
- Display Setup
- Store Opening and Closing
- Merchandising Knowledge
- Policy and Procedure Adherence
- Inventory Control Procedures
- Teamwork and Collaboration
- Stocking and Receiving
- Verbal and Written Communication
- Cash Handling Accuracy
- Problem-Solving
- Stockroom Upkeep
- Customer- and Service-Oriented
- Reliable and Punctual
- Written and Oral Communication Skills
- Cash Register Operation
- Sales Expertise
- Reading Comprehension Skills
- Excellent Communication Skills
- Retail Merchandising Expertise
- Listening Skills
- Retail Store Operations
- Product Sales
- Artistic Organization and Design
- Inventory Control
- Paperwork management
- Merchandise Restocking
- Organization and Multitasking
Languages
Spanish
Limited Working
Timeline
Beauty Advisor / Task Associate
Ulta Beauty Inc.
02.2023 - Current
Sales Associate
School Crossing
05.2021 - Current
Sales Representative
Vector Marketing Company
04.2021 - 06.2021
Caregiver, Special Needs
Public Partnerships LLC
11.2020 - Current
Sales Associate
Sweet Frog Frozen Yogurt
06.2019 - 01.2020
Bachelor of Science - Psychology
College of William And Mary
Similar Profiles
Sara HaasSara Haas
Guest Coordinator/Beauty Advisor at Ulta Beauty Inc.Guest Coordinator/Beauty Advisor at Ulta Beauty Inc.
Meredith LarsonMeredith Larson
Director- Ecommerce at Ulta BeautyDirector- Ecommerce at Ulta Beauty
Mineyshka RodriguezMineyshka Rodriguez
Hairstylist at Ulta BeautyHairstylist at Ulta Beauty