Laura Ricardo Morillo
Harrisonburg
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
07.2025 - Current
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Maintained cleanliness and organization of work area, ensuring compliance with health and safety standards.
- Provided exceptional customer service, resolving inquiries and enhancing overall customer satisfaction.
Warehouse Clerk
SYSCO Food Services
10.2022 - 11.2025
- Run reports necessary for the night's workload (Special instructions, Special Orders Item, Handstack Report).
- Examine all double-check customers and have the loads reserved.
- Inspect loads that are designated on the special instructions report. (If waiting on pallets, spot check the pallets that are already located on the loading dock)
- Verify that the special order items are selected and placed on the correct pallet.
- Validate that the weights are correct on the catch weight variation report.
- Check any reshipped orders if necessary.
- Review any new accounts that are being delivered.
- Gather all paperwork from the course on the night and place it in the Manager's mailbox.
- Fill out the checker audit spreadsheet to track work for the night.
- Research product that could not be found via a short chaser (warehouse out).
- Perform additional duties as assigned.
Education
High School Diploma -
Harrisonburg High School
Harrisonburg, VA06-2018
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Active listener
- Exceptional customer service
Languages
Spanish
Native or Bilingual
Interests
- Knitting and Crocheting
- Hiking
Timeline
Barista
Starbucks
07.2025 - Current
Warehouse Clerk
SYSCO Food Services
10.2022 - 11.2025
High School Diploma -
Harrisonburg High School