Laura N. Johnson
Blacksburg
Summary
Compassionate and dedicated professional with extensive experience in in-home caregiving. Adept at providing personalized assistance as needed, prioritizing client comfort. Excellent communicator, known for attentive, empathetic, thorough, and timely support.
Overview
19
19
years of professional experience
Work History
Blood Donor Ambassador
American Red Cross Blood Services
2022.09 - Current
- Greeted donors warmly upon arrival at the center, expressing gratitude for their generosity.
- Answered inquiries about appointment availability and the donation process, coordinating with medical staff (phlebotomists) regarding more specialized questions.
- Recognized as a "key contributor" for "demonstrat[ing] the American Red Cross Core Values - compassion, committed, creative, credible, collaboration".
In-Home Caregiver
Self-employed
2008.08 - Current
- Developed individualized care plans, assisting patients with daily living, offering emotional and physical support, based on their needs and preferences.
- Provided out-of-home services such as picking up and delivering groceries, mail, and medication, and accompanying clients to appointments.
- Managed medication, scheduled medical appointments, and coordinated with healthcare professionals to ensure optimal care.
Test Scorer
Write Score
2021.11 - 2026.03
- Communicated with supervisor consistently in a timely, considerate manner, contributing to a positive, trusted relationship.
- Prioritized attention to detail, providing thorough assessments aligned with the company's scoring rubric, receiving an offer of promotion to checker (reviewing others' scoring) within one year.
- Maintained a 100% record of completing assignments on time.
ESL Tutor
Virginia Tech
2007.08 - 2008.05
- Participated in a community outreach program as part of graduate studies, assisting a mother and a child from a local immigrant family with English language acquisition.
- Conducted regular in-home visits and provided lessons according to their preferences.
- Contributed to multi-family gatherings to create a warm, supportive environment.
Education
Bachelor of Arts - Spanish
Virginia Tech
Blacksburg2007-05
Skills
- Empathetic communication
- Patient advocacy
- Professionalism
- Self-Motivation
- Sensitivity
- Teamwork
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Blood Donor Ambassador
American Red Cross Blood Services
2022.09 - Current
Test Scorer
Write Score
2021.11 - 2026.03
In-Home Caregiver
Self-employed
2008.08 - Current
ESL Tutor
Virginia Tech
2007.08 - 2008.05
Bachelor of Arts - Spanish
Virginia Tech