Lauren Lucy
Richmond,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
College Track and Field
University Of Miami Athletic Department
08.2022 - Current
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Cavalier Beach Club Concierge and Attendant
Gold Key PHR
05.2022 - 08.2023
- Built strong relationships with club members through exceptional service and personalized attention.
- Enhanced guest satisfaction by promptly addressing and resolving inquiries, requests, and concerns.
- Maintained up-to-date knowledge of local happenings and venues to provide accurate information to guests seeking recommendations or assistance.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Hostess
The Atlantic On Pacific
06.2021 - 09.2021
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
FOCUS (Fellowship of Christian University Students) Internship
Martha's Vineyard
06.2021 - 08.2021
- Interned for the Fellowship of Christian University Students at Martha's Vineyard.
- Participated in workshops and presentations related to projects to gain knowledge.
Preschool Sunday School Teacher
01.2017 - 12.2019
- Taught a class of three and four year olds Bible lessons every Sunday at Gayton Baptist Church.
SCA (Student Cooperative Association) Co-Chair
Collegiate School Richmond
08.2020 - 06.2021
- Cultivated a positive workplace culture that fostered collaboration, engagement, and employee satisfaction across all departments in the organization.
Education
Bachelor of Arts - Communications: Advertising Management
University of Miami
Miami, FL05.2026
Collegiate School
Richmond, VA04.2022
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Organization and Time Management
- Verbal Communication
Timeline
College Track and Field
University Of Miami Athletic Department
08.2022 - Current
Cavalier Beach Club Concierge and Attendant
Gold Key PHR
05.2022 - 08.2023
Hostess
The Atlantic On Pacific
06.2021 - 09.2021
FOCUS (Fellowship of Christian University Students) Internship
Martha's Vineyard
06.2021 - 08.2021
SCA (Student Cooperative Association) Co-Chair
Collegiate School Richmond
08.2020 - 06.2021
Preschool Sunday School Teacher
01.2017 - 12.2019
Bachelor of Arts - Communications: Advertising Management
University of Miami
Collegiate School
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