Lauryn Fink
Manassas
Summary
Adaptable and proactive individual with a versatile background in retail and medical reception. Known for effective time management and problem resolution skills, ready to leverage expertise to enhance customer satisfaction and drive sales growth.
Overview
2
2
years of professional experience
Work History
Perstige beauty advisor
Ulta
Manassas
03.2025 - Current
- Educated customers on skincare and makeup application techniques for enhanced experiences.
- Resolved customer inquiries and issues, fostering satisfaction and loyalty.
- Maintained clean and organized sales floor, improving overall customer experience.
- Managed inventory through efficient restocking and display organization.
- Ensured that all stock was replenished regularly so shelves were always well presented.
- Supported promotional events by setting up displays and distributing marketing materials.
Medical Receptionist
Rocky Run Family Medicine
08.2024 - 03.2025
- Greeted and assisted patients during check-in and check-out to ensure smooth transitions.
- Managed appointment scheduling through electronic health record systems.
- Called patients to confirm appointments and gather additional details to enhance communication and reduce no-show rates.
- Collected and verified patient information for insurance and billing to facilitate accurate processing.
- Answered incoming calls, directing inquiries to appropriate staff members.
- Maintained clean, organized reception areas to enhance patient experiences.
- Processed medical records requests while adhering to privacy regulations.
Education
High School Diploma -
Centerville High School
Fairfax, VA06-2024
Skills
- Sales proficiency
- Customer service
- Customer consultation
- Retail experience
- Cash handling experience
- Appointment scheduling
- Product organization
- Organizational multitasking
- Time management
- Problem resolution
- Adaptable to change
- Relationship management
- Active listening
- Role flexibility
Timeline
Perstige beauty advisor
Ulta
03.2025 - Current
Medical Receptionist
Rocky Run Family Medicine
08.2024 - 03.2025
High School Diploma -
Centerville High School