LaVonia Jones
Buckingham
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
9
9
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work History
Intensive Case Manager
Crossroads Community Service Board
Farmville
02.2024 - Current
- Monitored and evaluated functioning, symptoms, and medication compliance & efficacy for individuals subject to intensive treatment.
- Provided crisis intervention support to clients experiencing urgent mental health issues.
- Provided crisis intervention and supportive counseling services to clients in a variety of settings including home visits and group sessions.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Documented case notes accurately to ensure compliance with organizational policies.
- Participated in team meetings to discuss cases and share insights on best practices.
- Provided intensive case management services to individuals with severe mental health and substance abuse issues.
- Attended court hearings on behalf of assigned clients when necessary; provided testimony related to the client's current condition or prognosis if applicable.
- Identified barriers to client success and developed strategies to overcome them.
Mental Health Case Manager
Crossroads Community Service Board
Farmville
06.2022 - 02.2023
- Conducted client assessments to determine mental health needs and service eligibility.
- Monitored client progress and adjusted care plans as necessary for effectiveness.
- Maintained detailed case notes and documentation in compliance with regulations.
- Monitored progress of clients throughout their course of treatment.
- Coordinated referrals to external agencies or specialists when additional support was required by clients.
Housing Case Manager
Steps Inc
Farmville
06.2019 - 05.2022
- Developed individualized housing plans to support client goals and stability.
- Coordinated with community resources to secure housing and support services.
- Maintained accurate case documentation and client records consistently.
- Provided crisis intervention services when needed including emergency financial assistance and eviction prevention.
- Negotiated leases with landlords on behalf of clients and provided ongoing support throughout the tenancy period.
- Mediated disputes between tenants and landlords when necessary to ensure a successful tenancy.
- Supervised other workers providing services to clients.
Family Services Specialist II
Cumberland Department of Social Services
Cumberland
04.2016 - 05.2019
- Assessed client needs and developed personalized service plans for children subject to abuse, neglect, foster care and adoption .
- Coordinated resources and referrals for families in crisis situations.
- Conducted home visits to evaluate family dynamics and support systems.
- Arranged adoptions and found foster homes for abandoned or abused children.
- Maintained confidentiality through stringent handling of charts and data.
- Maintained effective working relationships with law enforcement, court officials and medical professionals to give families comprehensive and effective support.
Education
Nottoway High School
Crewe, VABachelor of Science - Human Services Specializing in Behavioral Science
Bluefield University
Bluefield, VA 09.2012 - 12.2015
Associate of Science - Human Services
Southside Community College
Alberta, VA 08.2008 - 05.2011
Skills
- Crisis intervention
- Case documentation
- Client assessments
- Treatment planning
- Mental health knowledge
- Problem solving
- Resource coordination
Certification
- QMHP licensed -VA
- CNA licensed -VA
- CPR certified
- Tova Certified
Timeline
Intensive Case Manager
Crossroads Community Service Board
02.2024 - Current
Mental Health Case Manager
Crossroads Community Service Board
06.2022 - 02.2023
Housing Case Manager
Steps Inc
06.2019 - 05.2022
Family Services Specialist II
Cumberland Department of Social Services
04.2016 - 05.2019
Bachelor of Science - Human Services Specializing in Behavioral Science
Bluefield University
09.2012 - 12.2015
Associate of Science - Human Services
Southside Community College
08.2008 - 05.2011
Nottoway High School