Lavon Lewis
Richmond
Summary
Accomplished Trades Supervisor II at City Of Richmond Public Utilities, I leveraged staff management and customer service skills to enhance team productivity and customer satisfaction. Expert in training and mentoring, I significantly improved operational efficiency and safety compliance, showcasing a goal-oriented approach and a knack for solving complex problems.
Overview
7
7
years of professional experience
Work History
Trades Supervisor II
City Of Richmond Public Utilities
01.2017 - 12.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Labor Crew Chief
City Of Richmond Public Utilities
04.2015 - 01.2017
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Equipment Operator II
City Of Richmond Public Utilities
06.2014 - 04.2015
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
Pipeline Technician
City Of Richmond Public Utilities
04.2013 - 06.2014
- Enhanced safety measures by implementing and adhering to standard operating procedures for pipeline operations.
- Helped train new employees on company policies, procedures, tools, resources relevant to their roles as Pipeline Technicians.
- Contributed to overall company success by consistently meeting or exceeding performance goals and expectations in pipeline operations and maintenance.
- Ensured regulatory compliance, maintaining accurate records of inspections, repairs, and maintenance activities for audit purposes.
Education
No Degree -
Virginia State University
Petersburg, VASkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Timeline
Trades Supervisor II
City Of Richmond Public Utilities
01.2017 - 12.2019
Labor Crew Chief
City Of Richmond Public Utilities
04.2015 - 01.2017
Equipment Operator II
City Of Richmond Public Utilities
06.2014 - 04.2015
Pipeline Technician
City Of Richmond Public Utilities
04.2013 - 06.2014
No Degree -
Virginia State University
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