Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

LaWanda Pollard

Hampton

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Uber DriverPCAOwner/OperatorManager

Work Type

Part Time

Location Preference

RemoteOn-Site
Location: Hampton, VA
Open to relocation: Yes

Important To Me

Work-life balance

Summary

Adaptable and resourceful professional with a versatile background in customer service and operational management. Known for strong teamwork and communication skills, ready to leverage expertise to support operational excellence and enhance customer experiences.

Overview

30
30
years of professional experience

Work History

Uber Driver

Uber
1725 3rd St. San Francisco Ca, 94148
01.2016 - Current
  • Delivered exceptional customer service during rides, ensuring a positive passenger experience.
  • Maintained vehicle cleanliness and performed routine inspections to ensure safety standards.
  • Navigated efficiently through various routes using GPS technology, optimizing travel time.
  • Managed ride requests and coordinated pickups using Uber's driver app, enhancing response times.
  • Monitored passenger feedback and ratings to identify areas for improvement in service delivery.

PCA

Hand and Heart Home Healthcare
417 McLaws Cir Suite A Williamsburg Va
02.2015 - 03.2020
  • Delivered patient care, assisting with daily living activities and mobility support.
  • Monitored vital signs and reported changes to healthcare professionals.
  • Implemented individualized care plans to enhance patient comfort and well-being.
  • Collaborated with interdisciplinary team to optimize patient health outcomes.

Owner/Operator

Mable's Place
908 W. Pembroke Ave Hampton Va 23669
01.2008 - 11.2009
  • Oversaw daily operations, ensuring high-quality service and customer satisfaction.
  • Developed and implemented staff training programs to enhance team performance.
  • Managed inventory levels, optimizing stock turnover and reducing waste.
  • Cultivated relationships with local suppliers to improve product offerings and pricing.

Manager

Dennys Resturant
1040 W.Mercury Blvd Hampton Va 23666
01.1996 - 03.2008
  • Oversaw daily restaurant operations to ensure efficiency and high-quality service delivery.
  • Developed and implemented training programs for staff to enhance performance and customer satisfaction.
  • Managed inventory control systems to optimize supply levels and reduce waste.
  • Analyzed customer feedback to identify areas for improvement in service and menu offerings.

Education

High School Diploma -

Phoebus H.S.
Phoebus, Va
06-1994

Skills

  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

Uber Driver

Uber
01.2016 - Current

PCA

Hand and Heart Home Healthcare
02.2015 - 03.2020

Owner/Operator

Mable's Place
01.2008 - 11.2009

Manager

Dennys Resturant
01.1996 - 03.2008

High School Diploma -

Phoebus H.S.
LaWanda Pollard