Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Lawrence Sanchez

Virginia Beach

Summary

Dynamic manager with a proven track record at McDonald's, excelling in team leadership and relationship building. Enhanced customer satisfaction through effective dispute resolution and established performance goals, fostering a culture of continuous improvement. Skilled in time management and process optimization, driving operational excellence and employee engagement.

Overview

4
4
years of professional experience

Work History

Manager

Mcdonalds
08.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Education

Batcholer Engineering - Engineering

Tidewater Community College
Virginia Beach, VA

Skills

  • Team leadership
  • Time management
  • Decision-making
  • Relationship building
  • Attention to detail
  • Process improvement

Additional Information

About Me (hobby’s)

- Fishing

- Gym

- Music (Dj)

- Golf

- Family time

Timeline

Manager

Mcdonalds
08.2021 - Current

Batcholer Engineering - Engineering

Tidewater Community College

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Lawrence Sanchez