Layla Dooley
Christiansburg
Summary
Dedicated cashier and bank teller with strong cash handling and problem-solving skills. Committed to enhancing customer satisfaction through professionalism and efficient service.
Developed valuable skills in a fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into a new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Retail worker with a proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with a focus on achieving results.
Overview
3
3
years of professional experience
Work History
Cashier
TJX Companies
Christiansburg, VA
02.2026 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries and resolved issues to enhance the shopping experience.
- Maintained the cleanliness and organization of the checkout area to ensure operational efficiency.
- Collaborated with team members to meet daily sales goals and improve customer service standards.
- Handled cash management, including balancing registers at the end of shifts.
- Educated customers on store promotions and loyalty programs to drive engagement.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged, and displayed merchandise as required.
Bank Teller
Farmers and Merchants Bank of Craig County
New Castle, VA
01.2023 - 05.2025
- Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
- Assisted customers with account inquiries, providing exceptional service and resolving issues promptly.
- Balanced cash drawers daily, identifying discrepancies and implementing corrective measures as needed.
- Educated customers on bank products and services, enhancing overall customer satisfaction and engagement.
- Trained new tellers on operational procedures and customer service best practices, fostering a supportive work environment.
- Collaborated with team members to streamline operations, reducing wait times during peak hours.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Counted and packaged currency and coins.
Education
No Degree - Criminology
Bridgewater College
Bridgewater, VA05-2029
Political Science
Radford University
Radford, VA05-2029
High School Diploma -
Craig County High School
New Castle, VA05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Cleaning and sanitizing
- Money handling
- Customer service excellence
- Written and verbal communication
- Professionalism and courtesy
- Complex Problem-solving
Timeline
Cashier
TJX Companies
02.2026 - Current
Bank Teller
Farmers and Merchants Bank of Craig County
01.2023 - 05.2025
No Degree - Criminology
Bridgewater College
Political Science
Radford University
High School Diploma -
Craig County High School