Summary
Overview
Work History
Education
Skills
Timeline
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LeAnn Kelsall

Mechanicsville

Summary

Detail-oriented professional with a proven track record in exceptional administrative support. Recognized for enhancing office efficiency through meticulous organization and clear communication. Demonstrates ability to collaborate effectively with team members while adapting to evolving priorities, complemented by robust skills in recordkeeping and time management. Committed to fostering a productive work environment that drives success and meets organizational goals.

Overview

30
30
years of professional experience

Work History

Office Assistant

A Appliance Repair Specialists
04.2022 - 09.2025
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Lead Server

Shagbark Restuarant
07.2015 - 04.2022
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.

Server Part Time

American BistroTastesbuds
06.2013 - 09.2014


  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Server/Trainer

The Jefferson Hotel/Lemaire Restaurant
01.2004 - 01.2012
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Collaborated with kitchen staff to ensure timely delivery of meals, maintaining a high level of guest satisfaction.
  • Assisted in event planning and execution, leading to successful private parties and special events at the restaurant.

Server/Bartender

Outback Steakhouse
01.2002 - 01.2004
  • Key role in opening a new restaurant excelling in all areas of FOH, Administrative/Support/Head Wait assisting in aspects of the management team including changes and upgrades to POS and POS System.

FOH Manager/Server/Bartender

LoneStar Steakhouse
01.1996 - 01.1999
  • FOH Manager overseeing all aspects of execution, service, staffing and customer satisfaction. Assisted with changeover of POS System in last year of service.
  • Resolved guests complaints while maintaining positive customer environment.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.

Education

Associate of Science - Business Administration

J Sargeant Reynolds Community College
Henrico, VA
08-1990

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • Dedicated team player
  • Resourceful
  • Prioritizing work
  • Appointment scheduling
  • Professional and mature
  • Strong problem solver
  • Relationship building
  • Meticulous attention to detail

Timeline

Office Assistant

A Appliance Repair Specialists
04.2022 - 09.2025

Lead Server

Shagbark Restuarant
07.2015 - 04.2022

Server Part Time

American BistroTastesbuds
06.2013 - 09.2014

Server/Trainer

The Jefferson Hotel/Lemaire Restaurant
01.2004 - 01.2012

Server/Bartender

Outback Steakhouse
01.2002 - 01.2004

FOH Manager/Server/Bartender

LoneStar Steakhouse
01.1996 - 01.1999

Associate of Science - Business Administration

J Sargeant Reynolds Community College

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LeAnn Kelsall