
Dynamic professional with proven leadership at Taco Bell, excelling in customer service and team management. Demonstrated adaptability and problem-solving skills, ensuring efficient operations and client satisfaction. Successfully led moving crews at Virginia Varsity Transfer, enhancing teamwork and reliability. Skilled in technical setup as a Stagehand, contributing to seamless event execution. Achieved 95% customer satisfaction through effective communication and attention to detail.
Worked as a Stagehand, supporting live events and productions by assisting with the setup, operation, and breakdown of staging, lighting, sound, and other equipment. Responsibilities included loading and unloading gear, assembling stage elements, following technical instructions, maintaining a safe work environment, and collaborating closely with crew members and production staff. Demonstrated reliability, physical stamina, attention to detail, and the ability to work efficiently under time constraints to ensure smooth and successful events.
Worked at Virginia Varsity Transfer as a Mover, Packer, and Supervisor, performing residential and commercial relocations with a focus on efficiency, safety, and customer satisfaction. Responsibilities included professionally packing and protecting furniture and fragile items, loading and unloading trucks, and safely transporting belongings. As a Supervisor, led moving crews, assigned tasks, ensured proper packing and handling techniques, communicated with customers on-site, resolved issues, and maintained schedules to ensure jobs were completed on time while upholding company standards and teamwork.
Worked at Taco Bell as both a Team Member and Manager, gaining experience in customer service and leadership in a fast-paced restaurant environment. As a Team Member, responsibilities included taking and preparing orders accurately, maintaining cleanliness and food safety standards, handling transactions, and delivering friendly, efficient service. As a Manager, oversaw daily operations, supervised and trained team members, managed schedules, handled customer concerns, ensured compliance with company policies, monitored inventory, and supported the team during high-volume shifts to maintain smooth operations and a positive customer experience.